Datto RMM 10.1.0 release notes

Schedule*

Platform Date From (UTC) To (UTC) Duration
Syrah (APAC) Monday, November 8, 2021 09:00 15:00 6 hrs
Zinfandel (US West) Wednesday, November 10, 2021 08:00 14:00 6 hrs
Concord (US East) Thursday, November 11, 2021 07:00 13:00 6 hrs
Merlot (EU2) Thursday, November 11, 2021 18:00 00:00 6 hrs
Pinotage (EU1) Monday, November 15, 2021 18:00 00:00 6 hrs

NOTE  *The schedule is subject to change. Please check the Status Page for regular updates.

IMPORTANT  The deployment windows have been extended to 6 hours for the 10.1.0 release in order to include database maintenance.

IMPORTANT  This is a full platform and Agent release; therefore, partners should expect disconnection of the Agent during the update window.

About the release

The 10.1.0 release is the eleventh monthly update for Datto RMM in 2021. We have been busy working on a number of projects. Along with the full list of fixes and improvements, the highlights are listed below.

Unified Activity Log

We previously communicated we would be making the Unified Activity Log available shortly after the 10.1.0 release. We are now looking to make this new feature available in line with the 10.2.0 release. For more information, please review this post in the Community.

Other updates to the New UI

  • Portrait-mode network topology. Do you think or visualize things top-down instead of left-to-right? Now you can choose how you wish to view your discovered devices. Refer to Topology orientation.
  • Datto Networking integration. You can now configure the Datto Networking integration on the Setup > Integrations page. Refer to Datto Networking Integration - New UI.

ConnectWise Manage Integration enhancements

  • Customize ticket titles. You can now customize titles for tickets created in ConnectWise Manage to provide better at-a-glance information when reviewing tickets. This includes support for variables such as hostname, site, category, type, and more. Refer to Integrated ticketing with ConnectWise Manage in the current UI.
  • Update tickets with diagnostic output. Tickets will now be updated with diagnostic output such as additional information if ransomware is detected on a device, diagnostics from a component monitor, and other diagnostics automatically populated by various other monitors. Refer to Round-trip ticketing.

Other updates

Changes to monitoring alerts and metrics

In the coming months, we will be making changes in the following areas:

  • Alert retention. We will reduce the alert retention period to six months in line with many other product areas.
  • Long-term metrics graphs in the New UI. To improve long-term metrics, we will upgrade the affected storage mechanisms.
  • Last 30 metrics data in the current UI. We will deprecate the Last 30 Metrics field in the current UI to improve the reliability of the new long-term metrics in the New UI and the performance of the platform monitor service.
  • Alert rate limiting. We will modify our global monitor alert rate limit to improve the overall performance of the platform.
  • Device Summary performance graphs in the current UI. We will remove the performance graphs used in the current UI, and we will use the new long-term metrics in reports.

For more information about these changes and time frames, refer to this Community post.

Additions to the ComStore

We release new ComStore components and update existing ones every month. Notable additions this month include the following components:

  • Acronis Cyber Protect. A full 12 components (three per operating system spanning deployment, management, monitoring, and tasks) linking in with a greater Acronis-to-Datto RMM integration. More information: https://solutions.acronis.com/datto-rmm.
  • Block/Unblock Upgrade to Windows 11. Ensure your devices don’t automatically update to Windows 11 before you are ready for it with these new components from CyberDrain.
  • Approximate OS First-Install Date from Directories. This component uses a novel method to approximate a date when a Windows system’s operating system was first installed; for use when other methods fail.

NOTE  To access a full list of ComStore components, refer to List of ComStore components.

Video

VIDEO  Datto RMM 10.1.0 Release Overview
Join Melissa Hockenberry, Community Program Manager, and Frederick Bendžius-Drennan, Product Manager, as they provide a quick overview of the Datto RMM 10.1.0 release featuring the new Unified Activity log, setting up the Datto Networking Integration in the New UI, improvements to network topology visualization and the ConnectWise Manage Integration, a new Default Device Filter for Windows 11, and additions to the ComStore.

List of improvements and fixes

New UI

Type Case ID Summary
Feature RMM-12618 We improved the Recent Alerts widget on the default dashboard by disabling audible alerts.
Feature RMM-12790 You can now export metrics in JSON format from the Metrics card. Refer to Export.
Feature RMM-12799 A device's online status and Privacy Mode status are now automatically refreshed on the Device Summary page and within any list of devices. Refer to Device name, icons, Privacy Mode, and Status.
Fix RMM-12478 We fixed an issue which prevented the Activities card from loading if certain values were present in a policy.
Fix RMM-12886 We fixed an issue in which clicking through any segment of the Offline Devices by Type widget on a dashboard would show all offline devices.

Web Remote

Type Case ID Summary
Feature RMM-12643 We added clarity to the Windows key remapping preference to indicate that mapping to itself has no effect. Refer to Keyboard.
Fix RMM-12555 We updated VineVNC to version 5.3.1 to support macOS Monterey.
Fix RMM-12678 We fixed an issue preventing the Ctrl and Alt keys from being sent when selecting Send CTRL+ALT+DEL for some localizations.

ConnectWise Manage Integration

Type Case ID Summary
Feature RMM-12324 Alerts raised as tickets using the ConnectWise Manage Integration will now include diagnostics information gathered when the alert was created. Refer to Round-trip ticketing.
Feature RMM-12353 You can now customize ticket titles created when using the ConnectWise Manage Integration. Refer to Integrated ticketing with ConnectWise Manage in the current UI.

NOTE  We aim to bring this functionality to the New UI once we have satisfied additional QA requirements.

Fix RMM-12655 We fixed an issue with the ConnectWise Manage Integration that was preventing the ability to map more than one device at a time.

Datto Networking Integration

Type Case ID Summary
Feature RMM-12755 You can now configure the Datto Networking Integration in the New UI. Refer to Datto Networking Integration - New UI.

Agent

Type Case ID Summary
Fix RMM-12741 We fixed an issue in which Agent UIDs could be generated using potentially non-unique MAC addresses from virtual network adaptors.

Agent Browser

Type Case ID Summary
Fix RMM-12704 We fixed an issue causing an inaccurate ticket failure message to be generated when ConnectWise Manage ticket submissions experienced a delay in submission. Refer to Integrated ticketing.

Audit

Type Case ID Summary
Fix RMM-12443 We fixed an audit failure issue by truncating the versionNo field in the device audit to 1024 characters if the value exceeds this limit. Refer to Version.
Fix RMM-12601 We fixed an issue preventing .NET Core from installing correctly on new devices.

Components

Type Case ID Summary
Fix RMM-12603 We fixed an issue in the New UI in which adding a file during component creation or edit would close the page.

Filters

Type Case ID Summary
Feature RMM-12612 You can now access a new Default Device Filter for Windows 11. Refer to Default Device Filter definitions.
Fix RMM-12621 We fixed an issue where the Sophos default filter was not showing devices with the Sophos Endpoint Agent installed. Refer to Default Device Filter definitions.
Fix RMM-12749 We fixed an issue where the names of custom filters remained visible to users with filter access restricted by security level.

Network Management

Type Case ID Summary
Fix RMM-12894 We fixed an issue that allowed a discovered network device to be enrolled more than once.

Network topology

Type Case ID Summary
Feature RMM-12498 You can now optionally orient your network topology map top-to-bottom by clicking the rotation button on the navigation grid. Refer to Topology orientation.

Platform backend

Type Case ID Summary
Fix RMM-12804 We fixed an issue contributing to causes of 503 errors on the platform.

Policy management

Type Case ID Summary
Fix RMM-12638 We fixed an issue causing some policies not to be flagged as deactivated following policy deletion.

Ransomware Detection

Type Case ID Summary
Fix RMM-12677 We fixed an issue causing the Ransomware monitor to identify USB mass storage devices under the Any local drive option. Refer to Any local drive.

Reports

Type Case ID Summary
Fix RMM-12378 We fixed an issue with the Device Details export on the Reports > New Report > Export page in which it was failing to show all data in the Patch Status column.
Fix RMM-12784 We fixed an issue where an error was being received when trying to access Active or Completed Reports.

Splashtop

Type Case ID Summary
Feature RMM-12652 We updated the Splashtop Streamer for macOS to version 3.4.8.1. Refer to Current Splashtop Streamer versions.
Feature RMM-12780 We updated the Splashtop Streamer for Windows to version 3.4.8.3.

NOTE  This change has been deferred.

ComStore updates

IMPORTANT  This table does not list updates for components that are installed via Software Management.

NOTE  To access a full list of ComStore components, refer to List of ComStore components.

Component Name Platform New/Updated Description
Acronis Cyber Protect - Deployment All New These components form Datto's side of an integration between Datto RMM and Acronis Cyber Protect. Learn more at https://solutions.acronis.com/datto-rmm.
Acronis Cyber Protect - Manage Protection Plan
Acronis Cyber Protect - Monitoring
Acronis Cyber Protect - Tasks
Approximate OS First-Install Date from Directories Windows New A new method to gather an approximate first install date of Windows on devices where other data sources cannot be used.
Create New Administrative User macOS New  
LockBit Emulation Windows New Used to simulate a LockBit infection by performing a set of routines known to trigger security software. It can be used to test the efficacy of such suites.
Block Upgrade to Windows 11 Windows New Refer to the CyberDrain Components tab of the spreadsheet in the following topic: List of ComStore components.
Unblock upgrade to Windows 11 Windows
Monitor Interactive System Execution Windows
Windows 11 Readiness Check Windows
Monitor OneDrive Sync Status Windows Updated
Datto Cloud Continuity Agent Windows Updated Updated to add support for site-/global-level variables via variable "usrDCCTokenSITE".
Server Role Detection Windows Updated Added PDC emulation role. Thanks to Michael McCool, Datto Community.
Datto Workplace Monitor Windows Updated Updated to support Datto Workplace 10.3. This monitor will not work with earlier versions of the Datto Workplace software.
Adobe AIR macOS
Windows
Updated Now uses Harman's Adobe AIR distribution. More info: https://airsdk.harman.com/runtime.
Powershell execution policy Windows Updated Updated to use a selection-type variable.
Agent Health Direct-Check Windows Updated The connectivity checks were made less prone to triggering alerts unnecessarily.
Windows Build Identification Tool Windows Updated Added support for Windows 11, Windows Server 2022; improved identification method.
Domain Name SSL Certificate Expiry Check Windows Updated Updated component name to be clearer about component usage.
Sophos Central macOS
Windows
Updated Vendor update
Webroot SecureAnywhere macOS Updated Updated to add support for site-/global-level variables via variable "usrWRSASerialSITE".