Webroot in the New UI Q&A

Site mappings are no longer required in the New UI. In order to deploy Webroot SecureAnywhere® Endpoint Protection using policy or component-based installation methods, site-specific license keys and other installation parameters are configured via variables at either the global or site level.

Refer to Define Webroot variables.

You have the option to populate and import a list of site variables in bulk via a CSV file.

Refer to Import Site Variables.

We recommend deploying Webroot proactively using a Software Management policy. Alternatively, for ad-hoc installations, use the Webroot SecureAnywhere installation components that are available from the ComStore.

Datto RMM features flexible deployment options. You may consider an alternative method if you require a more complex setup.

Refer to Deploy Webroot.

Configure these options using variables, either at the global or site level. Similar to component-based installation, Software Management will apply these values automatically where specified.

NOTE  Webroot does not currently support Console Group assignment during macOS installations.

Refer to Define Webroot variables.

A feature built into the New UI allows you to run remote actions on devices on which Webroot SecureAnywhere Endpoint Protection is detected. No integration is required.

You can now perform a number of Webroot-specific tasks from the device summary page or device list pages. Refer to Run Webroot-specific remote actions.

We have removed any options associated with a number of features for which Webroot has deprecated support. Where possible, complete any extended remote actions within the Webroot SecureAnywhere Global Site Manager Console.

For security reasons, the latest versions of Webroot SecureAnywhere do not support remote uninstallation in this manner, so this option has been removed. To uninstall the product, you must trigger the removal from within the Webroot SecureAnywhere Global Site Manager Console or manually on the device (via safe mode with networking).

Refer to the Webroot SecureAnywhere Management Website User Guide for further information.

Datto RMM's universal antivirus detection can identify devices targeted by a Webroot installation but on which no such installation has been detected. Refer to Antivirus detection.

Actions related to Webroot installation tasks executed in Datto RMM are written to the target device’s logs.

You can use either Datto RMM’s built-in universal antivirus detection functionality or the Monitoring component, both configurable via Monitoring policy, which will alert you to devices where Webroot is not installed or is otherwise inactive.

Webroot-specific application monitoring (for example, alerts to issues requiring attention on a device, licensing issues, or an infected endpoint) can be achieved by using our Webroot SecureAnywhere Monitor component, available from the ComStore.