Adding extended logging to Datto RMM

1. On your device, navigate to the nlog.config file:

Operating System	Path
Windows 32-bit	%ProgramFiles% > CentraStage > nlog.config
Windows 64-bit	%ProgramFiles(x86)% > CentraStage > nlog.config

NOTE  You may need to change the write permissions for the nlog.config file to allow you to edit the file and save the changes.

2. Make a copy of the nlog.config file before making any changes to it.
3. Right-click on nlog.config and edit the file:

FROM:

logger name="*" minlevel="Info" writeTo="file" />

TO:

logger name="*" minlevel="Trace" writeTo="file" />

4. Save and close the file.
5. Restart the Datto RMM Agent. Refer to Restarting the Datto RMM Agent.

Now, when you view the Log.txt file, the extra lines containing DEBUG information will appear.

1. Navigate to %ProgramData% > CentraStage > AEMAgent > nlog.config.

NOTE  You may need to change the write permissions for the nlog.config file to allow you to edit the file and save the changes.

2. Make a copy of the nlog.config file before making any changes to it.
3. Right-click on nlog.config and edit the file:

FROM:

<rules>
	<logger name="log" minlevel="info" writeTo="log,console"></logger>
	<logger name="alert" minlevel="info" writeTo="alert"></logger>
	<logger name="error" minlevel="info" writeTo="error"></logger>
	<logger name="poll" minlevel="info" writeTo="poll"></logger>
</rules>

TO:

<rules>
	<logger name="log" minlevel="trace" writeTo="log,console"></logger>
	<logger name="alert" minlevel="trace" writeTo="alert"></logger>
	<logger name="error" minlevel="trace" writeTo="error"></logger>
 	<logger name="poll" minlevel="trace" writeTo="poll"></logger>
</rules>

4. Save and close the file.
5. Restart the Datto RMM Agent. Refer to Restarting the Datto RMM Agent.

1. Navigate to Applications > AEM Agent.app > Contents > Resources > nlog.config.

NOTE  You may need to change the write permissions for the nlog.config file to allow you to edit the file and save the changes.

2. Make a copy of the nlog.config file before making any changes to it.
3. Right-click on nlog.config and edit the file:

FROM:

	<rules>
		<logger name="Tray_Mac.*" minlevel="Info" writeTo="TrayFile" />
		<logger name="*" minlevel="info" writeTo="file" />
		<logger name="*" minlevel="Error" writeTo="errorfile" />
	</rules>
</nlog>

TO:

	<rules>
		<logger name="Tray_Mac.*" minlevel="info" writeTo="TrayFile" />
		<logger name="*" minlevel="trace" writeTo="file" />
		<logger name="*" minlevel="Error" writeTo="errorfile" />
	</rules>
</nlog>

4. Save and close the file.
5. Restart the Datto RMM Agent. Refer to Restarting the Datto RMM Agent.

1. Navigate to /usr/local/share/CentraStage/AEMAgent/nlog.config.

NOTE  You may need to change the write permissions for the nlog.config file to allow you to edit the file and save the changes.

2. Make a copy of the nlog.config file before making any changes to it.
3. Right-click on nlog.config and edit the file:

FROM:

	<rules>
		<logger name="log" minlevel="info" writeTo="log,consoleColor" />
		<logger name="log" minlevel="warn" writeTo="error" />
		<logger name="alert" minlevel="info" writeTo="alert" />
		<logger name="poll" minlevel="info" writeTo="poll" />
		<logger name="rwdetect" minlevel="debug" writeTo="rwdetectfull" />
		<logger name="rwdetect" minlevel="info" writeTo="rwdetectsummary" />
		<logger name="networknode" minlevel="info" writeTo="lognetworknode" />
	</rules>
</nlog>

TO:

	<rules>
		<logger name="log" minlevel="trace" writeTo="log,consoleColor" />
		<logger name="log" minlevel="warn" writeTo="error" />
		<logger name="alert" minlevel="info" writeTo="alert" />
		<logger name="poll" minlevel="info" writeTo="poll" />
		<logger name="rwdetect" minlevel="debug" writeTo="rwdetectfull" />
		<logger name="rwdetect" minlevel="info" writeTo="rwdetectsummary" />
		<logger name="networknode" minlevel="info" writeTo="lognetworknode" />
	</rules>
</nlog>

4. Save and close the file.
5. Restart the Datto RMM Agent. Refer to Restarting the Datto RMM Agent.

1. Navigate to /opt/CentraStage/nlog.config.

NOTE  You may need to change the write permissions for the nlog.config file to allow you to edit the file and save the changes.

2. Make a copy of the nlog.config file before making any changes to it.
3. Right-click on nlog.config and edit the file:

FROM:

	<rules>
		<logger name="" minlevel="Info" writeTo="file" />
		<logger name="" minlevel="Error" writeTo="errorfile" />
	</rules>

TO:

	<rules>
		<logger name="" minlevel="Trace" writeTo="file" />
		<logger name="" minlevel="Error" writeTo="errorfile" />
	</rules>

4. Save and close the file.
5. Restart the Datto RMM Agent. Refer to Restarting the Datto RMM Agent.

1. Navigate to /usr/local/share/CentraStage/AEMAgent/nlog.config.

NOTE  You may need to change the write permissions for the nlog.config file to allow you to edit the file and save the changes.

2. Make a copy of the nlog.config file before making any changes to it.
3. Right-click on nlog.config and edit the file:

FROM:

	<rules>
		<logger name="log" minlevel="info" writeTo="log,consoleColor" />
		<logger name="log" minlevel="warn" writeTo="error" />
		<logger name="alert" minlevel="info" writeTo="alert" />
		<logger name="poll" minlevel="info" writeTo="poll" />
		<logger name="rwdetect" minlevel="debug" writeTo="rwdetectfull" />
		<logger name="rwdetect" minlevel="info" writeTo="rwdetectsummary" />
		<logger name="networknode" minlevel="info" writeTo="lognetworknode" />
	</rules>
</nlog>

TO:

	<rules>
		<logger name="log" minlevel="trace" writeTo="log,consoleColor" />
		<logger name="log" minlevel="warn" writeTo="error" />
		<logger name="alert" minlevel="info" writeTo="alert" />
		<logger name="poll" minlevel="info" writeTo="poll" />
		<logger name="rwdetect" minlevel="debug" writeTo="rwdetectfull" />
		<logger name="rwdetect" minlevel="info" writeTo="rwdetectsummary" />
		<logger name="networknode" minlevel="info" writeTo="lognetworknode" />
	</rules>
</nlog>

4. Save and close the file.
5. Restart the Datto RMM Agent. Refer to Restarting the Datto RMM Agent.