Site summary
Security and navigation
SECURITY Refer to Sites > Sites in Permissions.
NAVIGATION Sites > All Sites > click the name of a site
NAVIGATION Sites > Devices (be sure you have the correct site selected)
About
A site lets you group devices together. You can define sites in the way that suits you best. If you are a Managed Service Provider, a site might mean a customer. If you are supporting one large IT organization and your devices are spread out over a number of locations, a site may be an office department or a location. Whatever your situation, you can set up your sites as per your preference.
NOTE Note that a device can only belong to one site, but it can be moved between sites as required.
Adding a device
Click Add Device at the top of the page. For more information, refer to Adding a device.
Creating a ticket
Click Create Ticket at the top of the page. For more information, refer to Creating a ticket.
Action buttons
Refer to Action buttons.
List of devices
Refer to List of devices.
Remote support actions
Refer to Remote support actions.
Notes
Click Notes in the left navigation menu. Enter or delete any note for this site. All changes you make are saved automatically once you click outside of the Notes text box or navigate away from the page.
Editing a site
Click Settings in the left navigation menu. For more information, refer to Creating a site.
