Software
SECURITY Refer to Global > Audit in Permissions.
SECURITY Refer to Sites > Audit in Permissions.
NAVIGATION Global > Software
NAVIGATION Sites > All Sites > click the name of a site > Software (left navigation menu)
NAVIGATION Device summary page > Software card. To view the various navigation paths you can use to access the device summary page, refer to Device summary.
About
Lists of software and hardware installed on devices, as logged by the Datto RMM Agent, are available at the global and site levels. To learn about the list of hardware, refer to Hardware.
List of software
Navigate to the Software page by following either of the first two navigation paths described in Security and navigation.
The Column Chooser allows you to select which columns should be visible in the list. Refer to Column Chooser field definitions for descriptions of all of the available fields. In a list of software, the Version and Uninstall columns are the only columns that can be hidden. The Version check box in the Column Chooser shows and hides both the Version column and the Uninstall column. The columns can be reordered and resized. The order and size of the columns will persist the next time the page is accessed.
You can filter any columns with the filter icon . The Filtered by bar displays all applied column filters. If a filter search term includes wildcard characters (for example, underscores and percent signs), they serve as normal characters if they are preceded by a backslash. For details, refer to Wildcard characters. Click the X next to any filter to remove that filter or click Reset Filters to remove all filters. If no filter is applied, the Filtered by bar displays Unfiltered. The filter selection in the columns will persist the next time the page is accessed.
The table density is set to condensed theme by default. To change it to relaxed theme, click the density toggle icon. The selection will persist across all pages.
The number of results displayed can be specified by selecting the desired number from the pagination control. This selection will persist the next time the page is accessed.
Action buttons
To access all action buttons, click the Row Actions icon.
The action buttons are grayed out or become unavailable if no row is selected in the table or if the action button is not applicable to the selected rows. The check boxes allow you to select one or more rows. Select all rows shown on a page by selecting the check box in the table header. You can also use the drop-down arrow next to the check box in the table header to choose one of the following options: Select none, Select all on page, or Select all rows across all pages. If you choose to select all rows across all pages, the check boxes of the rows will not be selected; however, the page will indicate that all rows have been selected.
NOTE When all rows are selected across all pages, only certain action buttons are supported, which is indicated in the All Rows column in the table below.
Software card
Navigate to the Software card by following the third navigation path described in Security and navigation.
The Software card allows you to toggle between Installed and Managed software for the device. The card header also shows the total number of applications that are Installed, Managed, or that require attention.
Refer to Software in Device summary.