Device Summary

Device name, icons

The Device Summary page provides easy navigation to locate all relevant information about a device efficiently. It is touchscreen friendly and offers visual cues on a single, intuitive page to guide you to the information you need the most.

You may see the following visual indicators next to the device name:

  • The device is online (green circle) or offline (transparent circle).
  • The operating system of the device when the information is available.
  • The device has Privacy Mode enabled.
  • The device is in maintenance mode.

NOTE  If a device's online/offline or Privacy Mode status changes, the respective status icon is automatically refreshed 60 seconds after the change.

Action buttons

Different device types have different action buttons displayed at the top of the page. To access all action buttons, you may need to click the More icon at the end of the row or hover over the V icon next to the Agent Browser button. The table below lists the available action buttons per device type. Further down, you will find information about each action button.

Action Button Server/Laptop/Desktop Network Device Printer Datto Networking Datto Continuity ESXi
Access Point Switch Managed Power ALTO SIRIS vSIRIS Datto Backup for Microsoft Azure Datto Endpoint Backup with Disaster Recovery
Web Remote                

 

 

 
Agent Browser            

 

 

RDP From Windows to Windows                

 

 

 
Splashtop From Windows and macOS to Windows and macOS                

 

 

 
PowerShell From Windows to Windows                

 

 

 
Open in PSA      
View in ConnectWise      
Quick Job                

 

 

 
IT Glue      
Move to Another Site            

 

 

Create a Maintenance Mode Window      
Create a Job                

 

 

 
Quick Report                

 

 

 
Create a Report                

 

 

 
Request Audit            

 

 

Create Ticket            

 

 

Send Message Windows and macOS                

 

 

 
Enable Privacy Mode Windows, macOS, and Linux laptops and desktops                

 

 

 
Patch Now Windows                

 

 

 
Schedule Reboot                

 

 

 
Delete            

 

 

Webroot SecureAnywhere Endpoint Protection Windows                

 

 

 

Windows Defender Antivirus

Windows

 

 

 

 

 

 

 

 

 

 

 

Endpoint Security Windows                

 

 

 
Create a Device Group
Add to Existing Device Group
Remove from Existing Device Group
Copy Device Information to Clipboard      
Download Agent Logs                

 

 

 
Reboot            

 

 

 
Network Manager            

 

 

 
Connect                  
Open in Portal              
Recovery Launchpad              

Cards

The Device Summary page displays a number of sections called cards that contain a wealth of information about your devices. Click the name of any of the cards on the left side of the page to jump straight to that section. On the right side of the page, you can drag and drop the cards to reorder them. The new order will persist for all devices of the same device type.

Time stamps reflect the user time zone and preferred date format configured on the Setup > My Settings page. Hovering over any time stamp will show its date in the alternative format. Refer to User Time Zone and Date Format.

Different device types have different cards available, and the cards may display different fields depending on the device type. The table below lists the available cards per device type. Further down, you will find information about each card type.

Card Server/Laptop/Desktop Network Device Printer Datto Networking Datto Continuity ESXi
Access Point Switch Managed Power ALTO SIRIS vSIRIS Datto Backup for Microsoft Azure Datto Endpoint Backup with Disaster Recovery
Summary
System                

 

 

 
Patch Management Windows                

 

 

 
Alerts      
Policies
Monitors      
Software          

 

 

 

 

 

 
Hardware                  

 

 

Memory          

 

 

 

 

 

Storage          

 

 

 

 

 

Hyper-V Guests          

 

 

 

 

 

 
Related Devices
Protected Devices              
Datto Continuity            

 

 

 
Activities      

 

 

 

 

 

Network          

 

 

 

 

 

Metrics          

 

 

 

 

 

 
Notes
UDFs
Endpoint Security                

 

 

 
Supplies          

 

 

 

 

 

 
Connected Devices          

 

 

 

 

 

 
Network Traffic        

 

 

 

 

 

 
Ports (Datto Switch)          

 

 

 

 

 

 
Ports (Datto Managed Power)          

 

 

 

 

 

 
Power Consumption          

 

 

 

 

 

 
Guests