My Settings

SECURITY  Refer to SETUP > My Info in Permissions.

NAVIGATION  Setup > My Settings

About

The My Settings page allows you to edit your own user details and preferences.

NOTE  Administrators can manage any user account on the Users page. Refer to Users.

Refer to Account Settings for information about Datto RMM account details. Refer to Global Settings for information about Datto RMM account access control, Agent settings, email settings and recipients, variables, and user-defined fields.

View in Partner Portal

The View in Partner Portal button is only displayed if you have a Datto Partner Portal account. Click the button to open the User Settings page in Datto Partner Portal where you can change your password and configure two-factor authentication (2FA). Refer to Managing passwords and Two-factor authentication.

Preferences

Field Description
Show New UI by Default Toggle the button to show the New UI by default upon login.

If this setting is enabled and you also have the Autotask Integration enabled, clicking the View Datto RMM Alert link in Autotask will direct you to the corresponding alert in the Single Alert View page in Datto RMM, and clicking the Open Device icon in Autotask will direct you to the corresponding device in the Device summary page in Datto RMM. Refer to Autotask Integration for more information.

NOTE  The New UI is automatically set as the default interface for users that are created in the New UI.

NOTE  Ensure you have at least View permission for Global > Dashboard to prevent an Access denied error message when you log in to your account. Refer to Permissions.
Current Security Level Allows you to change your current security level. The drop-down menu lists all security levels that are assigned to your user account. Switching your security level will only apply to your current session. Your default security level will be used the next time you log in to your account. Refer to Default Security Level.

You can also change your current security level in the Agent Browser and the legacy UI. Refer to Switching security levels.

A user's security levels can also be changed when editing a user. Refer to Editing a user. For information about security levels, refer to Security levels.
Default Security Level Allows you to change your default security level. The drop-down menu lists all security levels that are assigned to your user account. Your default security level will be used the next time you log in to your account. However, you may choose to apply a different security level to your current session. Refer to Current Security Level.

A user's security levels can also be changed when editing a user. Refer to Editing a user. For information about security levels, refer to Security levels.
User Language Allows you to change the language of the web interface. Changing the language in your own user account will not affect the language settings of other users. From the drop-down menu, select one of the following languages:
  • English
  • French
  • German
  • Spanish
  • Italian
  • Portuguese

The page will automatically be refreshed and displayed in the selected language.

The language can also be modified in the legacy UI. Refer to Change the language of the Datto RMM interface. However, please note the following:

  • If the language is updated in the New UI, the legacy UI will only reflect this change after the next login.
  • If the language is updated in the legacy UI, the New UI will reflect this change immediately after a page refresh.
  • If you select a language in the legacy UI that is not available in the New UI, the language in the New UI will default to English.
User Time Zone Allows you to apply your preferred time zone in your user account. Time stamps and dates/times in schedules will be displayed in the time zone you select from the drop-down list. Find your time zone either by entering the name of a location in the search bar or by scrolling through the list of options.

These user time zone settings do not impact how time stamps and dates/times in schedules are displayed for other users or in the legacy UI.

EXAMPLE  User A has set their user time zone to UTC-4. User B has set their user time zone to UTC+11.
User A schedules a job to run at 12:30 PM on October 9, and they will see that the job ran at that time in their time zone.
User B will see that the job ran at 3:30 AM on October 10 in their time zone, which is equivalent to 12:30 PM on October 9 in User A's time zone.
Date Format Allows you to choose the format in which time stamps are displayed in your user account.

The default selection is the international standard ISO 8601, which shows the actual date and time in the format YYYY-MM-DD HH:MM:SS.
If you wish to see time stamps in a relative format instead, select the option to the right, labeled as an example relative date. This selection causes time stamps to be displayed as the number of years, months, weeks, days, hours, or minutes that have passed, rather than the actual date and time.
Hovering over any time stamp will display a tooltip that shows the time stamp in the alternative date format (that is, the format that is not selected on the Setup > My Settings page).
Theme Allows you to change the color scheme of your account. Select Light to change your theme to light mode or Dark to change your theme to dark mode.

Details

Field Description
Username Displays the username you use to log in to Datto RMM. This field cannot be edited.
Email Address Displays the email address that is associated with your Datto RMM user account. This field cannot be edited.
First Name Enter your first name. To save the change, click Save Details. To discard the change, click Cancel.
Last Name Enter your last name. To save the change, click Save Details. To discard the change, click Cancel