Datto RMM platforms

The Datto RMM cloud application is located on a number of platforms around the globe. Each platform consists of a number of individual server instances that control different areas of the product (Agent connectivity, web interface, etc.). To achieve the fastest connection, your account will reside on the platform that is geographically nearest to you, based on the location you specified when you signed up.

NOTE  If you have accidentally selected a wrong location, contact your account manager for assistance to have your account migrated to the correct platform.

Current regions and platforms

Region Platform Name Direct Platform Address Direct Login Page
EU (Ireland) Pinotage
US East (Virginia) Concord
US West (Oregon) Zinfandel https://zinfandel.centrastage.net https://zinfandel.centrastage.net/csm/login
APAC (Sydney) Syrah https://syrah.centrastage.net https://syrah.centrastage.net/csm/login

IMPORTANT  To connect to your platform, you must open your firewall for platform-specific IP addresses. Some firewalls, proxies, or security appliances may require access to the URL of the service as well as the IP address. For further information, refer to Allowlist requirements for IP addresses and URLs.

IMPORTANT  Some countries are not permitted access to the Datto RMM web interface. For more information, refer to Blocklist.

Logging in to your platform

Refer to Logging in.