Third-party integrations

Datto RMM integrates with a number of third-party applications that require a degree of setup and configuration. This document lists the integrations supported by Datto, as well as integrations created and supported by third parties.

NOTE  For information about how to integrate with Datto RMM, refer to FAQ - Integrating with Datto RMM.

Integrations supported by Datto

Product Name Description
ConnectWise The ConnectWise PSA Integration allows you to join together your Datto RMM and ConnectWise PSA accounts. This allows you to process and manage tickets created by Datto RMM (either manually or through automatic alerts) and to associate them with companies and devices within ConnectWise PSA. Refer to ConnectWise PSA Integration.
Microsoft 365 From within Datto RMM, this integration allows you to access Microsoft 365 tenant and user data as well as seamlessly navigate to the various Microsoft client portals. Refer to Microsoft 365 Integration.
Splashtop Splashtop is a leading screen share technology that provides a fast and smooth user experience on both Windows and macOS devices. Refer to Splashtop Remote Screen Share Integration.
VNC Virtual Network Computing (VNC) is a remote access technology that you can use to control a remote computer. Refer to VNC Integration.
Webroot The Webroot Endpoint Security Integration allows you to deploy Webroot's lightweight internet threat protection software and to support the endpoints secured by Webroot directly from the Datto RMM interface. Refer to Webroot SecureAnywhere Endpoint Protection.

Vendor integrations

Datto RMM has partnered with other trusted vendors to provide additional integrations. The following integrations have been developed by our vendors using the Datto RMM API.

NOTE  Datto strives to provide up-to-date information and presents the following listing as a courtesy to our partners. The information referenced in this section was current at time of publication but is not managed by, or the responsibility of, Datto.

IMPORTANT  Some of the vendor integrations listed here might not be available in all of the countries and languages that Datto services. International users should check with each vendor about the availability of their integration.

Vendor, Documentation Link, Description Web Contact
Bitdefender GravityZone - Integration document
The Bitdefender GravityZone integration with Datto RMM provides automation to the Bitdefender security agent deployment. Through this integration, MSPs can enhance their customer security even more by adding optional Bitdefender products, such as Full Disk Encryption, Patch Management, Email Security, Security for Virtualized Environments, Advanced Threat Control, and Endpoint Detection and Response.		 Bitdefender

Support

BrightGauge - Connecting to Datto RMM
A SaaS custom report tool that allows MSPs to provide their customers with professional looking reports. Their integration with Datto RMM provides Agent and device information stats.		 BrightGauge Support
IT Glue - Integration document
IT Glue™ is a SOC 2-compliant IT documentation platform that places mission-critical information at your fingertips, improving team efficiency and consistency. Their integration with Datto RMM offers the following:
• Discovers all Autotask companies or Datto RMM sites and devices.
• Matches Autotask companies or Datto RMM sites to organizations in IT Glue using the Datto RMM Name field.
• Suggests organizations based on name and pattern recognition.
• Matches devices to configurations in IT Glue using a MAC address or serial number.
• Suggests configurations based on exact name.
A built-in IT Glue Integration is also available for configuration within Datto RMM. Refer to IT Glue Integration. 		IT Glue Support
OpsGenie - Integration document
OpsGenie is a cloud-based alert and notification management solution and has an email integration with Datto RMM. Using the integration, Datto RMM sends alerts to OpsGenie API with detailed information. OpsGenie acts as a dispatcher for Datto RMM alerts, determining the right people to notify based on on-call schedules, using email, text messages (SMS), phone calls, and iOS & Android push notifications, and escalating alerts until the alert is acknowledged or closed.		 OpsGenie Support
Passportal Ocular™ + docs - Datto RMM Integration Configuration
Passportal is an online password and documentation management solution built for MSPs. The Ocular™ platform is cloud-based and makes storing, managing, and retrieving passwords quick and easy from virtually any connected device.
Their integration with Datto RMM allows Datto RMM sites and devices to be synced to Passportal and offers the following benefits:
• Launch Datto RMM from Passportal
• Quick connection to devices
• Remote sessions via RDP, VNC, and Splashtop
• Audit information and visibility of devices and their status
• Installed software information
• Device screenshot capabilities
• Two-way sync for user-defined fields
• Ability to re-sync devices and restore previous versions		 Passportal Support and Sales
Password Boss - Datto Agent Browser
Password Boss is an online password management solution. With this integration, you can log in to remote Datto servers and workstations using passwords stored in your Password Boss account.		 Password Boss Support
ScalePad (formerly Warranty Master) - Warranty Lookups for Datto RMM (Documentation is built in alongside the app.)
ScalePad offers a powerful warranty management solution that effortlessly performs continuous automatic warranty lookups and reporting for Datto RMM. ScalePad does the following:
1. Automatically fetches servers and workstations from Datto RMM.
2. Performs warranty lookups using the serial numbers.
3. Pushes the updated warranty expiration dates back into Datto RMM.
4. Leverages the data to deliver game-changing reports.
With nothing to install, ScalePad instantly connects via API so that you can finally take control of your warranties, once and for all.		 ScalePad Support and Sales