Datto RMM 13.4.0 release notes
Schedule*
IMPORTANT The Datto RMM 13.4.0 release updated the logic for the license over-usage banner in the New UI to include Kaseya 365 licenses. This inadvertently caused the banner to display Ransomware Detection licenses where it hadn't previously. We're in the process of reverting this change and apologize for any inconvenience.
| Platform | Date | From (UTC) | To (UTC) | Duration |
|---|---|---|---|---|
| Syrah (APAC) | Monday, August 12, 2024 | 10:00 | 13:00 | 3 hrs |
| Zinfandel (US West) | Wednesday, August 14, 2024 | 08:00 | 11:00 | 3 hrs |
| Merlot (EU2) | Thursday, August 15, 2024 | 18:00 | 21:00 | 3 hrs |
| Vidal (US East) | Monday, August 19, 2024 | 08:00 | 11:00 | 3 hrs |
| Pinotage (EU1) | Monday, August 19, 2024 | 18:00 | 21:00 | 3 hrs |
| Concord (US East) | Tuesday, August 20, 2024 | 08:00 | 11:00 | 3 hrs |
NOTE *The schedule is subject to change. Please check the Status page for regular updates. When changes are made to the original schedule, those changes are denoted in red.
IMPORTANT This is a full platform and Agent release; therefore, partners should expect brief disconnections of the Agent during the update window.
Datto RMM Agent version upon release deployment: 2235
About the release
The 13.4.0 release is the eighth of our twelve monthly releases planned for 2024. Please see below for the highlights, along with the full list of fixes and improvements. As always, we look forward to your feedback as we continue to improve the product every single month.
Microsoft 365 Integration
Editing existing user details
Datto RMM administrators are now able to update any existing Entra ID users with new phone numbers, names, email aliases, and other fields.
This capability saves you time by minimizing navigation between multiple interfaces and removing any requirements for explicit access to the Entra ID portal.
Refer to Editing a Microsoft 365 user in Datto RMM in Microsoft 365 user management.
View Results link added for user and email search
From the global search bar, search functionality for Microsoft 365 user display names and emails now behaves similarly to other search types, including the option to view full search results via the View Results link.
Filtering, sorting, and CSV export on the All Tenants page
The list of tenants on the All Tenants page now features the following:
- Improved pagination.
- Support for filtering and sorting multiple tenant names.
- The option to export the filtered tenant list to a CSV file.
BMS Integrated Service Ticketing
The integration between Datto RMM and Kaseya BMS enables automated device alert management directly within a technician's standard ticketing system. This integration consolidates ticket-related tasks and automatically closes BMS tickets when an alert is resolved in Datto RMM. Refer to Kaseya BMS Integration.
API webhooks facilitate efficient alert information transfer to BMS, ensuring a cohesive and responsive system for handling alerts and tickets.
IMPORTANT Only one webhook ticketing integration can be enabled at a time. Global webhooks must be disabled before the BMS Integration can be enabled.
Microsoft Teams webhook changes
Microsoft will soon retire the Office 365 Connector feature used in the Microsoft Teams webhook template. For details, refer to Retirement of Office 365 connectors within Microsoft Teams.
A newly available webhook template can be used as is or as a starting point to build a custom payload.
NOTE You'll want to update any existing Microsoft Teams webhook payloads to the new format to prevent interruptions in usage.
API filtering parameters
Additional query parameters have been added to the API, enabling the filtering of potentially large responses down to more specific data sets.
The v2/account/devices endpoint can now be filtered by the following:
- Device type
- Hostname
- Operating system
- Site name
The v2/account/sites endpoint can now be filtered by the following:
- Site name
Additions to the ComStore
We release new ComStore components and update existing ones every month. Notable additions this month include the following:
- ESET components: Six new v2 integration components have been made available for ESET software. Because of the number of differences, we have had to deprecate the originals instead of upgrading them, so you will need to migrate manually. Ensure you switch to these new components to preserve your integration to the ESET platform.
- Datto EDR Monitor [WIN]: Until native UAL monitoring is available for Datto EDR, this component provides such functionality by writing a JSON file and sending any necessary alerts.
- WUA JSON Adjustment Tool [WIN]: This component provides a fix for No Data issues (error code: 0x8002802B) on Windows 11 devices when scanning for updates.
NOTE To access a full list of ComStore components, refer to List of ComStore components.
Want to know what's coming next?
Interested in what we’re currently working on and the broader roadmap vision? Check out the Datto RMM resources feed and watch the latest Quarterly Innovations Update for a glimpse into product priorities.
List of improvements and fixes
API
| Type | Summary |
|---|---|
| Fix | Variable creation via the API is now more robust and reliable. While site variables may still share the same name as global variables, variable creation through the API is now enforced. Newly created variables must be unique at the global level and on a per-site basis. |
Autotask Integration
| Type | Summary |
|---|---|
| Foundation | The integration, including site mapping, has been enhanced to improve performance and accuracy. |
Branding
| Type | Summary |
|---|---|
| Fix | The issue with custom branding that arose after the 13.3.0 release has been resolved. |
Cooper Insights
| Type | Summary |
|---|---|
| Foundation | Cooper Insights for inactive users and configurations with fewer than 10 filters will now be resolved when the necessary qualifications are satisfied. |
Datto EDR Integration
| Type | Summary |
|---|---|
| Fix | The logic used to determine EDR status has been improved to align with the EDR dashboard. |
Endpoint Security
| Type | Summary |
|---|---|
| Foundation | A confirmation dialog box has been introduced for Datto EDR/Datto AV-enabled accounts to notify users of this existing behavior: Datto EDR and Datto AV are uninstalled from the targeted devices if the Endpoint Security policy is disabled. Refer to Datto EDR and Datto AV in Endpoint Security policy or Enabling or disabling the policy, sites, or devices. |
Filters
| Type | Summary |
|---|---|
| Fix | Global and site software filters that were failing to load after the 13.3.0 release were fixed shortly after the release. Selecting these filters no longer results in an error. |
Jobs
| Type | Summary |
|---|---|
| Fix | Job alerts have been optimized to reduce the delay between the time the job completes and when the alert raises. |
KaseyaOne
| Type | Summary |
|---|---|
| Foundation | The Datto RMM module connection will now be cleared from KaseyaOne when Unified Login is disabled from Datto RMM. |
Licensing
| Type | Summary |
|---|---|
| Fix | Kaseya 365 license totals have been adjusted in the legacy UI and within device limit emails to standardize values across all areas. |
| Fix | The logic for displaying the license over-usage banner in the New UI has been updated to correctly include Kaseya 365 licenses. |
| Fix | The new device notification email includes Kaseya 365 licenses in the managed device count before triggering an over-usage warning. |
Microsoft 365 Integration
| Type | Summary |
|---|---|
| Fix | The success message presented after updating Microsoft 365 groups is now properly translated and is no longer displayed in English in interfaces translated to other languages. |
| Fix | The Microsoft 365 user creation page no longer reports none found in the User Principal Name domain drop-down menu. |
New UI
| Type | Summary |
|---|---|
| Fix | Device Network Node selection has been corrected to show all available Network Nodes for each site. This change added a second field for site selection that is available prior to selecting the appropriate node. Refer to Device Summary card. |
Patch Management
| Type | Summary |
|---|---|
| Foundation | To improve performance, outdated patch data that had been in the database and unreferenced by any device for 30 or more days has been removed. |
| Fix | The Patch Reboot reminder for postponing reboots or device restarts has been fixed, ensuring it no longer ends after an update to the CAG policy. |
| Fix | The device patch Status field and Patch Management card now accurately reflect the count of patches after a patch run. |
Ransomware Detection
| Type | Summary |
|---|---|
| Fix | The timeout duration for the ransomware response script has been modified to match the timeout settings of the component. If the monitor's response script exceeds this timeout, its standard output will be part of the diagnostic output until the timeout takes effect. Also, the diagnostic has been updated to capture any standard error output, if available. |
Reports
| Type | Summary |
|---|---|
| Fix | To improve security, report visibility settings are revised for non-administrators to restrict access to reports targeting site custom filters, ensuring the non-admin user can only view reports in accordance with their assigned permissions. |
Security Levels
| Type | Summary |
|---|---|
| Fix | Users who do not have Manage permissions for Deleted Devices will no longer see the option to delete a device in the action menus. |
ComStore updates
IMPORTANT This table does not list updates for components that are installed via Software Management.
NOTE To access a full list of ComStore components, refer to List of ComStore components.
| Component Name | Platform | Status | Description |
|---|---|---|---|
| Windows Update Deep Scan | Windows | Deprecated | Removed in favor of Windows Update Toolkit. |
| Retrieve Windows Update History | Windows | ||
| Diagnose & Fix Windows Update Issues | Windows | ||
| Windows Update Toolkit | Windows | New | New component to pull complete Windows Update history and various related information and attempt fixes and scans. |
| ESET Direct Endpoint Management - (Monitor/Tasks) v2 | All | New | New ESET vendor release. Completely replaces older ESET components. |
| Datto EDR Monitor | Windows | New | |
| WUA JSON Adjustment Tool | Windows | New | Provides a fix for No Data issues (error code: 0x8002802B) on Windows 11 devices when scanning for Updates. |
| TeamViewer Uninstaller | Windows | New | Provided for those who wish to respond to recent news surrounding TeamViewer's security breach. |
| OneDrive Sync Status Monitor | Windows | Updated | Improved logic for Windows 10. Monitor now recognizes when OneDrive is installed but has not been set up. |
| Datto Endpoint Backup Agent | Windows | Updated | Updated disk size restrictions. |
| Forensic Audit | Windows | Updated | Expanded Windows versions shown. Introduced last boot time. |
| Clear Antivirus Entries from WMI | Windows | Updated | Improved logic (thanks Michael McCool, Datto Community). |
| Monitor Stopped Automatic Services v2 | Windows | Updated | Improved output. |
| Configure Windows Targeted Release Version | Windows | Updated | Added support for Windows 11 24H2. |
| RapidFire Tools: Compliance Manager (GRC)/Network Detective Scan | Windows | Updated | Updated digital signatures. |
| BitLocker & TPM Audit | Windows | Updated | Improved handling for BitLocked devices when under InTune. |
| Deploy WiFi Profile | Windows | Updated | Bugfixes concerning special character encoding. |
| Agent Health Direct-Check | Windows | Updated | Bugfixes and SKU checks. |
| Monitor Bitdefender Quarantine | Windows | Updated | Component no longer downloads SQLite DLL. |
| Datto (Backup) Windows Agent | Windows | Updated | Vendor update. |
| Windows Build Identification Tool | Windows | Updated | Added support for Windows 11 24H2. |
