Device Summary card

NOTE  This field has a limit of 255 characters.

NOTE  You can also have the Agent update the device's Description field. The process is identical to the one used for UDF data update. For more information, refer to Populate UDF information by the Agent.

The field displays the type of the device. To override the device type, click the drop-down menu to select a different type from the list.

The following device types can be selected for Agent devices:

• Automatic
• Unknown
• Desktop
• Laptop
• Server

The following device types can be selected for network devices:

• Unknown
• Network Device (Other)
• Network Device (Router)
• Network Device (Switch)
• Network Device (UPS)
• Network Device (Firewall)
• Network Device (IP Phone)
• Network Device (NAS)
• Network Device (Network Appliance)
• Network Device (SAN)

The following device types cannot be overridden:

• Datto Networking
  • Access Point
  • Switch
  • Managed Power
• Datto Continuity
  • ALTO
  • SIRIS
  • vSIRIS
  • Datto Backup for Microsoft Azure
  • Datto Endpoint Backup with Disaster Recovery
• Printer
• ESXi Host

• ESXi Host
• Network Device (Other)
• Network Device (Router)
• Network Device (Switch)
• Network Device (UPS)
• Network Device (Firewall)
• Network Device (IP Phone)
• Network Device (NAS)
• Network Device (Network Appliance)
• Network Device (SAN)
• Printer

The field cannot be empty and must contain a valid IP address. If an invalid IP address is entered, an error message will be displayed. Upon entering a valid IP address, click outside of the text box or press Enter or Esc on your keyboard to save the update. In the confirmation dialog box that appears, click Cancel to preserve the original IP address or Update to change the IP address.

This field shows the Autotask PSA device ID of the device.

NOTE  This field is displayed only if the device's site has been synced to a company in Autotask.

The following actions are available: 

• Manually map to new Autotask Device: This action creates a new asset in Autotask under the company synced to the device's site and maps it to this device.
• Manually map to existing Autotask Device: This action has you search for and map the device to an existing asset in Autotask under the company synced to the device's site and maps it to this device.
• Force sync to Autotask Device: This action forces the device's data to be synced to Autotask outside of the normal nightly device sync.

NOTE  Force sync to Autotask Device is available only for devices that are already mapped to an Autotask asset.

• No: The device is not a Network Node.
• Yes - Without Scanning: The device is a Network Node and it can monitor network devices, printers, and ESXi devices.
• Yes - With Scanning: The device is a Network Node. It can discover devices on the network and it can also monitor network devices, printers, and ESXi devices.

For more information, refer to Network Discovery.

• The site the device's Network Node belongs to.
• The name of the device's Network Node.

You can assign any of the Network Nodes from any of the sites to the device. Click the first drop-down menu to select the site, and click the second drop-down menu to select a Network Node from the selected site.
Devices that can have an agent installed also have an option called Localhost because these devices will attempt and be able to monitor themselves. When Localhost is selected on a Windows device, the agent will use the 127.0.0.1 loopback address (instead of the internal IP address).
Devices that cannot have an Agent installed and therefore cannot monitor themselves will have an option called Unassigned.
For more information about Network Nodes, refer to Network Discovery.

Refer to Antivirus status.

The highlight legend is as follows:

• Running And Up To Date
  Status color: green
  
• Running And Not Up To Date
  Status color: yellow
  
• Not Detected
  Status color: orange
  
• Not Running
  Status color: red
  

• Fully Patched
  Status color: green
  
• Approved Pending
  Status color: light green
  
• Install Error
  Status color: yellow
  
• Reboot Required
  Status color: orange
  
• No Data
  Status color: light red
  
• No Policy
  Status color: red
  

• Compliant
  Status color: green
• Non Compliant
  Status color: red
• Unmanaged
  Status color: gray

This field displays the date the device's warranty expires or is blank if no date is set. If the date is in the past, the word Expired is highlighted in red underneath the date. This field is not populated automatically. Click in the field to update the date. Enter the date manually (YYYY-MM-DD) or choose it from the calendar. The change is saved automatically.

NOTE  Alternatively, you may consider using a third-party integration to populate this field.

NOTE  If the Autotask Integration is enabled, manual edits to the Warranty Expiration date will be synchronized to Autotask; however, removing the Warranty Expiration date in Datto RMM will not be synchronized to Autotask. If the Warranty Expiration date in Datto RMM is edited through an automatic method (for example, via a third-party integration), the change will only be synchronized if the Warranty Expiration field is empty in Autotask.

NOTE  If the ConnectWise PSA Integration is enabled, the Warranty Expiration date will only be synchronized to ConnectWise PSA if it is not in ConnectWise PSA at the time of the initial synchronization. If a Warranty Expiration date has already been set within ConnectWise PSA, it will not be updated upon subsequent device synchronization with Datto RMM.

NOTE  For Datto Continuity devices, this field is not editable from within Datto RMM.