Device Summary card

Refer to Security and navigation in Device Summary.

Device Summary Card

The Summary card displays different fields depending on the device type.

NOTE  The Summary card is part of the Device Summary page. Refer to Device Summary.

The following table breaks down what information is shown in the Summary card, based on the device type.

Field Server/Laptop/Desktop Network Device Printer Datto Networking Datto Continuity ESXi
Access Point Switch Managed Power ALTO SIRIS vSIRIS Datto Backup for Microsoft Azure Datto Endpoint Backup with Disaster Recovery
Hostname        

 

 

 

 

 
By default, the hostname is populated as the device name. Click in the field to update the device's hostname. The change is saved automatically.
Site
Click the site name to open the Site Summary - Legacy UI page.
Description
Click in the field to update the device's description. The change is saved automatically. Editing this field is not available for Datto Networking devices.

NOTE  This field has a limit of 255 characters.

NOTE  You can also have the Agent update the device's Description field. The process is identical to the one used for UDF data update. For more information, refer to Populate UDF information by the Agent.
Manufacturer                

 

 

  
Model        
Network devices: Only displayed for Cisco devices.
Type

The field displays the type of the device. To override the device type, click the drop-down menu to select a different type from the list.

The following device types can be selected for Agent devices:

  • Automatic
  • Unknown
  • Desktop
  • Laptop
  • Server

The following device types can be selected for network devices:

  • Unknown
  • Network Device (Other)
  • Network Device (Router)
  • Network Device (Switch)
  • Network Device (UPS)
  • Network Device (Firewall)
  • Network Device (IP Phone)
  • Network Device (NAS)
  • Network Device (Network Appliance)
  • Network Device (SAN)

The following device types cannot be overridden:

  • Datto Networking
    • Access Point
    • Switch
    • Managed Power
  • Datto Continuity
    • ALTO
    • SIRIS
    • vSIRIS
    • Datto Backup for Microsoft Azure
    • Datto Endpoint Backup with Disaster Recovery
  • Printer
  • ESXi Host
Operating System                

 

 
Last User                

 

 

  
M365 User                      
If available, click the hyperlinked user name to open the Microsoft 365 user details page. Refer to User details in Microsoft 365 Integration.
Serial Number          
Network devices: Only displayed for Cisco devices.
Dell devices: Click the serial number to navigate to the manufacturer's support page.
Linux devices: The field is populated with the system UUID value (dmidecode -s system-uuid) instead of the physical device serial number. This unique identifier prevents serial number duplication when managing multiple virtual Linux machines with the same hypervisor-assigned default serial number.
Internal IP      
The field is editable for the following device types:
  • ESXi Host
  • Network Device (Other)
  • Network Device (Router)
  • Network Device (Switch)
  • Network Device (UPS)
  • Network Device (Firewall)
  • Network Device (IP Phone)
  • Network Device (NAS)
  • Network Device (Network Appliance)
  • Network Device (SAN)
  • Printer

The field cannot be empty and must contain a valid IP address. If an invalid IP address is entered, an error message will be displayed. Upon entering a valid IP address, click outside of the text box or press Enter or Esc on your keyboard to save the update. In the confirmation dialog box that appears, click Cancel to preserve the original IP address or Update to change the IP address.
External IP      

 

 

 

 

 

  
Created

 

 

 

 

 
Last Seen    
Only displayed for offline devices.
Datto Continuity devices may still display as online since these devices check in every 10 minutes.
Last Audit            

 

 
Last Reboot                

 

 

  
UID
The unique identifier of the device, which is automatically created upon adding the device to your Datto RMM account.
Agent Version          

 

 

 

 

 

  
Network Node                

 

 

  
The field indicates whether the device has been nominated as a Network Node. The drop-down menu lists the following options:
• No: The device is not a Network Node.
• Yes - Without Scanning: The device is a Network Node and it can monitor network devices, printers, and ESXi devices.
• Yes - With Scanning: The device is a Network Node. It can discover devices on the network and it can also monitor network devices, printers, and ESXi devices.
For more information, refer to Network Discovery.
SNMP Credential      

 

 

 

 

 
Click the drop-down menu to select a set of SNMP credentials from the list. Global SNMP credentials will be displayed in addition to site-level SNMP credentials. You can also choose any of the Default SNMP Credentials (v1 and v2c, public) listed here. In case the SNMP credentials set in Account Settings or Site Settings are deleted, the Default SNMP Credentials will be used automatically. For information on how to store SNMP credentials, refer to SNMP credentials.
Assigned Network Node            

 

 
The field displays the name of the device's Network Node. Click the drop-down menu to select a Network Node from the list. All Network Nodes of the Datto RMM account are displayed. Network Nodes of the site that the device belongs to are displayed first. Other sites' Network Nodes are grouped in their respective site within the drop-down list. The sites can be expanded and collapsed. You can assign any of the Network Nodes from any of the sites to the device.
Devices that can have an Agent installed also have an option called Localhost because these devices will attempt and be able to monitor themselves. When Localhost is selected on a Windows device, the Agent will use the 127.0.0.1 loopback address (instead of the Internal IP Address).
Devices that cannot have an Agent installed and therefore cannot monitor themselves will have an option called Unassigned.
For more information about Network Nodes, refer to Network Discovery.
Antivirus Status                

 

 

  

Refer to Antivirus status.

The highlight legend is as follows:

  • Running And Up To Date
    Status color: green
  • Running And Not Up To Date
    Status color: yellow
  • Not Detected
    Status color: orange
  • Not Running
    Status color: red
Patch Status                

 

 

  
Only available for Windows devices. Refer to Patch Management. The highlight legend is as follows:
  • Fully Patched
    Status color: green
  • Approved Pending
    Status color: light green
  • Install Error
    Status color: yellow
  • Reboot Required
    Status color: orange
  • No Data
    Status color: light red
  • No Policy
    Status color: red
Software Status                

 

 

  
Only available for Windows and macOS devices. Refer to Software status. The highlight legend is as follows:
  • Compliant
    Status color: green
  • Non Compliant
    Status color: red
  • Unmanaged
    Status color: gray
Device Groups
Displays the groups this device belongs to. If the device belongs to more than five device groups, click View More to display all of the groups. The groups are listed in alphabetical order. Click a group to open a pane to the right to edit, delete, or manage device membership for this group. Refer to Groups.
Reboot Required                

 

 

  
Only displayed if the device needs to be rebooted.
(Deprecated) Local Cache           

 

 

 

 

 

  
With the 10.0.0 release, the local cache functionality has been deprecated as part of Datto's continued commitment to security. References to the local cache remain in the UI at present, but will be removed in the future.          
ESXi Credential            

 

 

 

 

 
Click the drop-down menu to select a set of ESXi credentials from the list. Global ESXi credentials will be displayed in addition to site-level ESXi credentials. For information on how to store ESXi credentials, refer to ESXi credentials.
If no ESXi credentials are stored at either the global or site level, the field will indicate that there are no associated ESXI credentials for the device.
NIC Vendor        

 

 

 

 

 

  
SNMP Name        

 

 

 

 

 

  
SNMP Description        

 

 

 

 

 

  
SNMP Location        

 

 

 

 

 

  
SNMP Contact        

 

 

 

 

 

  
SNMP Uptime        

 

 

 

 

 

  
Object ID        

 

 

 

 

 

  
MAC Address  

 

 

 

 

 

  
Warranty Expiration          

This field displays the date the device's warranty expires or is blank if no date is set. If the date is in the past, the word Expired is highlighted in red underneath the date. This field is not populated automatically. Click in the field to update the date. Enter the date manually (YYYY-MM-DD) or choose it from the calendar. The change is saved automatically.

NOTE  Alternatively, you may consider using a third-party integration to populate this field.

NOTE  If the Autotask Integration is enabled, manual edits to the Warranty Expiration date will be synchronized to Autotask; however, removing the Warranty Expiration date in Datto RMM will not be synchronized to Autotask. If the Warranty Expiration date in Datto RMM is edited through an automatic method (for example, via a third-party integration), the change will only be synchronized if the Warranty Expiration field is empty in Autotask.

NOTE  If the ConnectWise PSA Integration is enabled, the Warranty Expiration date will only be synchronized to ConnectWise PSA if it is not in ConnectWise PSA at the time of the initial synchronization. If a Warranty Expiration date has already been set within ConnectWise PSA, it will not be updated upon subsequent device synchronization with Datto RMM.

NOTE  For Datto Continuity devices, this field is not editable from within Datto RMM.
Printed Page Count          

 

 

 

 

 

  
Firmware Version      

 

 

 

 

 

  
Uptime        
Gateway IP          

 

 

 

 

 

  
Surge Protection Active          

 

 

 

 

 

  
Client Company Name              
Local Storage Used            

 

 

  
Local Storage Available            

 

 

  
Offsite Storage Used