Datto RMM 14.4.0 release notes

Schedule*

Platform Date From (UTC) To (UTC) Duration
Syrah (APAC) Thursday, July 24, 2025 10:00 14:00 4 hrs
Zinfandel (US West) Monday, July 28, 2025 10:00 14:00 4 hrs
Merlot (EU2) Tuesday, July 29, 2025 17:00 21:00 4 hrs
Concord (US East) Wednesday, July 30, 2025 08:00 12:00 4 hrs
Pinotage (EU1) Wednesday, July 30, 2025 17:00 21:00 4 hrs
Vidal (US East) Thursday, July 31, 2025 08:00 12:00 4 hrs

NOTE  *The schedule is subject to change. Check the Status page for regular updates. Any changes made to the original schedule are denoted in red.

NOTE  There is a slight adjustment to the 2025 release schedule to distribute platform updates more evenly across a two-week deployment window. This change allows more time to address any issues identified during the deployment, ensuring a higher-quality customer experience overall.

IMPORTANT  This is a full platform and Agent release; therefore, partners should expect brief disconnections of the Agent during the update window.

Legacy UI deprecation notice:

With the 14.8.0 release, scheduled for November 2025, the legacy UI will be formally retired. From that point forward, the New UI will be the sole interface for accessing Datto RMM. For detailed information, see the FAQ: Legacy UI deprecation and New UI transition, and let us know your thoughts in the Community.

About the release

The 14.4.0 release is the sixth of our 2025 releases. Please see below for the highlights, along with the full list of fixes and improvements. As always, we look forward to your feedback as we continue to improve the product every single month.

Microsoft 365: Create a shared mailbox when offboarding users

With this release, when you offboard a Microsoft 365 user in Datto RMM, you will be given the option to convert the user's mailbox to a shared mailbox, and share it with one or more users, ensuring that the offboarded user's access is removed while retaining internal access to their communications.

You can enable and configure shared mailbox settings on the Offboard [User] page when offboarding Microsoft 365 users. Refer to Offboarding a user or revoking a user's access.

Additional functionality added to the RocketCyber Status widget

The RocketCyber Status widget now allows you to drill into a filtered list of devices, with additional filtering options and device actions available.

Updated process to purchase additional licenses

Shortly after the 14.4 release has been deployed across all platforms, license purchases will be migrated to be handled exclusively through the Kaseya Store or directly via your account manager. Refer to Licenses.

NOTE  To access the Kaseya Store from the Licenses page, you must be logged in to Datto RMM using KaseyaOne Unified Login.

ComStore access removed from the legacy UI

To support the planned deprecation of the legacy UI in the 14.8 release in late November, we are beginning to phase out additional components of the underlying architecture.

Starting with the 14.4 release, the ComStore UI will no longer be accessible from the legacy UI.

Users who attempt to visit the page will be directed to the New UI via a provided link on the page.

Datto RMM interim releases

Starting with the 14.2.0 release, the Datto RMM team is reaffirming its commitment to delivering important updates more frequently through officially recognized interim releases. These releases will typically include urgent bug fixes or minor enhancements and will not require scheduled maintenance windows. A roll-up digest of the updates since the previous full release will be included in the reintroduced Updates since the last release section, which appears below.

Additions to the ComStore

We release new ComStore components and update existing ones every month. Notable additions this month include the following:

  • Arm64 Support: All ComStore components used for standard Software Management now support deployment of Windows Arm64 versions on applicable hardware where such builds are available. The migration requires the user to toggle the usrAction switch to Upgrade; the default installation behavior will retain whichever architecture the software is already installed as.
  • .NET Desktop Runtime: An identify action has been added to take stock of which .NET Desktop Runtime versions are installed on a Windows device. This is important, as apps will often request a specific major version of the runtime (such as 7.0, 8.0, and so forth), but the latest version of that major should always be installed.

NOTE  To access a full list of ComStore components, refer to List of ComStore components.

Advanced Software Management: June updates

New titles:

  • PowerShell 7.4 (32-bit)
  • PowerShell 7.4 (64-bit)
  • PowerShell 7.5 (32-bit)
  • PowerShell 7.5 (64-bit)

Refer to Advanced Software Management and Advanced Software Management application catalog.

Updates since the last release

Activity Log

Type Summary
Fix Web Remote activity logs not appearing after version 14.3 was resolved as part of the 14.3 deployment.

Want to know what's coming next?

Interested in what we’re currently working on and the broader roadmap vision? Check out the Datto RMM resources feed and watch the latest Quarterly Innovations Update for a glimpse into product priorities.

Updates in this release

Audit

Type Summary
Foundation The hardware audit now supports all current Apple Silicon processors, including the 2025 Apple models.

Datto EDR Integration

Type Summary
Foundation More detailed log messages are now written to aemagent.log when Datto EDR is detected as Not Installed, making troubleshooting and support easier.

New UI

Type Summary
Fix Printers without supply data no longer show This device doesn't exist in the New UI.
Fix Selecting Last for the Monthly day of week option in your schedule will now ensure that it runs on the last chosen day of the month, rather than only on the months where the selected day is the final day of the month.

Policy Management

Type Summary
Foundation Policy target calcuation has been optimized to reduce Key Management Service requests by decrypting account and site variables once per policy instead of per monitor.

Reports

Type Summary
Fix Microsoft Server 2025 is now supported in the Hardware Lifecycle report.

Software Management

Type Summary
Fix Policy deployments will now be successfully pushed to targeted devices without encountering errors during a manual policy push.

Web Remote

Type Summary
Foundation Initial GPU preference errors no longer prevent the GPU preference from being set.
Foundation A clear message is now displayed after the first failed connection attempt if the failure is due to a pending device approval.

ComStore updates

IMPORTANT  This table does not list updates for components that are installed via Software Management.

NOTE  To access a full list of ComStore components, refer to List of ComStore components.

Component Name Platform Status Description
Download/Verify + Install File/EXE/MSI by URL Windows New New component to replace the Download & Optionally Instal component, expanding functionality and adding support for verification.
Commvault Backup Gateway Installer Linux New  
Commvault Backup Gateway Installer Windows New  
Commvault Cloud Installation Linux New  
Commvault Cloud Installation Windows New  
Microsoft Entra Device ID in UDF Windows Updated Improved support for devices with no Entra connection.
Datto Endpoint Backup (Unified) Monitor Windows Updated Added a check for a permitted count of errors per scan.
Splashtop Streamer Configuration Tool v2 Windows Updated Improved output; functionality unchanged.
WinGet v2 Windows Updated Stability improvements.
Windows Update Toolkit Windows Updated Added scan metadata.
Download and apply Windows Update File

Windows

Updated Server 2025 and Windows 11 25H2 supported added. Legacy component deprecated.
Forensic Audit Windows Updated Added Windows Recovery Environment information.
ConnectWise ScreenConnect (Control) Windows Updated Changes to accommodate release version 25.4.25 in EXE format.
RocketCyber Agent Windows Updated Added Windows 32-bit support.
ThreatLocker Installer Windows Updated Improved output; functionality unchanged.
Agent Health Direct-Check

Windows

Updated

Added checks for AEMAgent directory; updated Windows lifecycle information; improved registry verification.

ConnectWise Automate (LabTech) Agent Uninstaller

Windows

Updated

Updated digital signature.

Dell Command-Update: Monitor/Install

Windows

Updated

Updated HTTPS link for Dell Command | Update.

Deploy RMM Agent by AD GPO

Windows

Updated

Added digital signature verification for theDatto RMM Agent.

Windows Build Identification Tool

Windows

Updated

Added support for Windows 11 25H2.

GUARD by MYKI

Windows

Removed

 

Download and apply Windows Update File (Legacy)

Windows

Removed

 

Download file/EXE/MSI by URL and optionally install

Windows

Removed

Replaced by the Download/Verify + Install File/EXE/MSI by URL component.

Privatise Agent Deployment

Windows

Removed

 

Acronis Backup Monitor

Windows

Removed