Best practices for Monitoring policies


NOTE  Before reading this document, we recommend that you get familiar with the following topics: Managing policies, Policies - New UI, and ComStore and components.

In addition to setting up your own policies, a selection of Monitoring policies is freely available to download from the ComStore (legacy UI) or the Policies page (New UI). These include best practices to monitor the most common platforms and applications such as Exchange and SQL.

These Monitoring policies aim to provide a best-practice solution for the most typically encountered usage scenarios involving Datto RMM. However, they only serve as guidelines and may require modification depending on device configuration. (For example, ensure that network Monitoring policies are querying the correct SNMP OIDs of your devices.)

We encourage you to try these policies on your own devices to provide a solid, baseline monitoring solution to which your own monitoring can be added. Once added to your account, a policy downloaded from the ComStore (legacy UI) or the Policies page (New UI) becomes a regular Monitoring policy, which can be configured and modified as required. Targets typically must be configured before use.

For more information, refer to the following topics: Download a Monitoring policy (legacy UI) and Download a ComStore policy (New UI).

Listed below are just some of the Monitoring policies provided by Datto RMM, along with detailed information on the criteria we monitor and further relevant information.