Managing and monitoring SNMP-enabled network devices and printers


There are times when you would like to manage and monitor certain devices but you cannot install a Datto RMM Agent on them. For example, you may want to know when the data transfer rate of a switch port goes over a certain threshold, or if the battery in your UPS starts discharging, or whether you need to change your printer's toner. In instances when Agent installation is not possible, a fully Managed Network Node device can connect to and manage your device using Simple Network Management Protocol (SNMP).

This document is not intended to be a comprehensive SNMP theory tutorial; however, it offers the following:

  • It provides some background information for SNMP monitoring in Datto RMM.
  • It walks you through the process of adding an SNMP-enabled device as a Managed device to your account.
  • It also mentions how to monitor your SNMP devices and refers you to the appropriate topic in the Datto RMM Help.

If you are not familiar and comfortable with the concepts, terminology, and technology around SNMP, we strongly recommend some background reading before you start with SNMP monitoring. There are a number of useful guides on the subject but here are a few examples that we've looked at and liked:

How to...