Datto RMM 13.9.0 release notes
Schedule*
| Platform | Date | From (UTC) | To (UTC) | Duration |
|---|---|---|---|---|
| Syrah (APAC) | Monday, January 27, 2025 | 10:00 | 13:00 | 3 hrs |
| Zinfandel (US West) | Wednesday, January 29, 2025 | 08:00 | 11:00 | 3 hrs |
| Merlot (EU2) | Thursday, January 30, 2025 | 18:00 | 21:00 | 3 hrs |
| Vidal (US East) | Tuesday, February 4, 2025 | 08:00 | 11:00 | 3 hrs |
| Concord (US East) | Wednesday, February 5, 2025 | 08:00 | 11:00 | 3 hrs |
| Pinotage (EU1) | Thursday, February 6, 2025 | 18:00 | 21:00 | 3 hrs |
NOTE *The schedule is subject to change. Please check the Status page for regular updates. When changes are made to the original schedule, those changes are denoted in red.
IMPORTANT This is a full platform and Agent release; therefore, partners should expect brief disconnections of the Agent during the update window.
About the release
The 13.9.0 release is the first of our twelve monthly releases planned for 2025. Please see below for the highlights, along with the full list of fixes and improvements. As always, we look forward to your feedback as we continue to improve the product every single month.
NOTE There is a slight adjustment to the 2025 release schedule to distribute platform updates more evenly across a two-week deployment window. This change allows more time to address any issues identified during the deployment, ensuring a higher-quality customer experience overall.
ConnectWise PSA Integration configuration in the New UI
The ConnectWise PSA Integration can now be configured in the New UI.
This new implementation of the integration features a modernized look and feel while retaining functionality similar to the legacy UI.
Certain features have been refined, such as providing clearer control over the automatic device mapping logic.
New device filters for Windows versions
Users can now create device filters based on the Windows Display Version.
Both the Windows Version (for example: 10.0.22631.4460) and the Windows Display Version (for example: 22H2, 23H2) are now available as filter criteria. This removes the need to utilize a UDF and the Windows Build Identification Tool component to filter on the Windows Display Version.
Enhanced patches list
The patches list at the global, site, and device levels has been improved to include more detailed information, enabling filtering using expanded patch data. New features have been added to offer greater customization options for the interface.
Enhancements
Additions
- Quick filter to show all patches
- Column chooser
- Column sizing and arrangement
- Memory of column settings
- Filter bar
New columns
- Install Status
- Categories
- Patch ID
- Type
- Description
Datto EDR stability enhancements
The following bug fixes and enhancements have been implemented to improve the Datto EDR Integration:
- Installation changes: Datto RMM will no longer install Datto EDR in the CentraStage folder and rather install in the default, EDR-defined location.
- Stale data corrections: The Datto RMM service will now process status updates sequentially to ensure the last known status is shown.
- Increased heartbeat interval: The interval before a Datto EDR device is marked as Needs Attention (status) based on no JSON update has been increased to six minutes, mirroring the EDR-expected maximum time to update the JSON. This should provide improved status congruency between EDR and RMM.
- Mac binaries corrected: Legacy AMD64 binaries were previously used for all Mac installations. This has been corrected so that Intel (previous generation) and Apple Silicon (current generation) devices receive the correct installation binary.
- Promotional emails no longer sent: Legacy Datto promotional emails were being sent in certain scenarios. This has been corrected.
Autotask PSA Integration: Management removed from legacy UI
The Autotask PSA Integration has been deprecated in the legacy UI to mitigate issues caused by having the integration configurable in both locations.
Additions to the ComStore
We release new ComStore components and update existing ones every month. Notable additions this month include the following:
- WinGet V2 [WIN]: This component is an updated version of the Update WinGet Installed Applications [WIN] component with additional configuration options.
- Domain Controller Monitor v3 [WIN]: This component replaces the old Domain Contoller Monitor v2 [WIN] component and now supports read-only DCs in addition to added reporting reliability.
- Datto Secure Edge [MAC]: This component was added to facilitate installation of Datto Secure Edge on macOS devices.
- Datto Endpoint Backup (Unified) Monitor [WIN]: This new monitoring component replaces the deprecated Datto Endpoint Backup (v1) Monitor component.
NOTE To access a full list of ComStore components, refer to List of ComStore components.
Advanced Software Management: January updates
The Advanced Software Management team has set up a portal in Kaseya Community for requests.
If you have any suggestions for Advanced Software Management features or additions to the Advanced Software Management application catalog, check out the Kaseya Software Catalog page. You can submit a new suggestion or give support to suggestions others have posted.
Want to know what's coming next?
Interested in what we’re currently working on and the broader roadmap vision? Check out the Datto RMM resources feed and watch the latest Quarterly Innovations Update for a glimpse into product priorities.
List of improvements and fixes
Alerts
| Type | Summary |
|---|---|
| Foundation | Queries for the alerts pages have been optimized to improve response times. The table continues to show open alerts in the last 30 days by default. |
API
| Type | Summary |
|---|---|
| Fix | An architectural change we reverted in the 11.5.0 release due to API authentication errors has been corrected. |
Audit
| Type | Summary |
|---|---|
| Feature | The hardware audit now supports all current Apple Silicon processors, including the 2024 Apple models with the new M4 Pro chip. |
|
Fix |
The audit rate limit for network devices on a node has been raised to 180 requests per hour. |
Autotask Integration
| Type | Summary |
|---|---|
| Fix | The integration has been updated to prevent errors during ticket creation by turning off the ticket response actions on monitors once ticket sync is disabled. |
| Fix | Changes to Autotask company types were not updating on the integration page, causing inaccurate company filtering. This has been resolved, and modifications to company types are now reflected correctly after running a new mapping analysis. |
Components
| Type | Summary |
|---|---|
| Fix | The callback API used for setting up the Cooper Bots run component workflow now paginates correctly. |
Cooper Insights
| Type | Summary |
|---|---|
| Fix | The Cooper Insight for inactive users has been updated to provide clearer information. It now specifies that the listed users have not logged in for more than 30 days, addressing confusion caused by terminology. This ensures accurate identification of dormant accounts that may pose a security risk. |
Dashboard
| Type | Summary |
|---|---|
| Fix | The dashboard filter widgets have been revised to address the issues that led to none found errors. |
Datto EDR Integration
| Type | Summary |
|---|---|
| Feature | Datto AV is now consistently prioritized, ensuring it is displayed as the default antivirus solution in mixed AV environments. The Endpoint Security card and related UI elements will reflect this enhancement whenever Datto AV is active. |
| Fix | Improvements have been made to our agent uninstaller to remove our files in all agent folders, which includes randomly generated Centrastage folders (for example, CentraStage_N). |
| Fix | When the Datto EDR agent status changes multiple times in quick succession, and the final status during that interval is active, the Datto RMM agent stops sending updates until the status changes again or the next hourly check-in occurs. If the service processes the status updates out of order, Datto RMM may incorrectly display the agent as inactive until a device status change or an hourly refresh. To ensure accurate status reporting, status updates will now be processed sequentially on the platform. |
| Fix | Datto EDR binaries have been updated for ARM-based Mac devices. |
Datto SaaS Protection Integration
| Type | Summary |
|---|---|
| Fix | Datto SaaS Protection widgets now populate with data and no longer produce an error when selected. |
Jobs
| Type | Summary |
|---|---|
| Fix | Report/job emails that contained attachments no longer produce an error when selecting the file download URL. |
| Fix | Job outputs downloaded using Select all rows across all pages now respect page filters. |
KaseyaOne
| Type | Summary |
|---|---|
| Fix | New users created via the KaseyaOne Automatic User Creation process have been updated to use the same default component level as Datto RMM, which is Low (2). |
| Fix | Datto RMM users created via the KaseyaOne Automatic User Creation process will no longer receive emails requesting additional authentication or password setup through Datto Partner Portal (AuthWeb). This change is implemented because authentication has already been configured with KaseyaOne as their single sign-on (SSO) provider. |
Long-Term Metrics
| Type | Summary |
|---|---|
| Foundation | Monitoring logs have been revised to improve the time stamps sent for our metric polls to provide more of a consistent graph. |
| Fix | Agent logs now send additional time stamp information to improve the data transmitted for long-term metrics and to address inaccuracies in our graphs. |
Monitoring
| Type | Summary |
|---|---|
| Fix | Configured variables and thresholds have been added to component monitor descriptions in policies and the Monitors card. |
Patch Management
| Type | Summary |
|---|---|
| Fix | The Patch monitor now provides alerts for additional conditions and includes notifications for aborted patches. |
Reports
| Type | Summary |
|---|---|
| Fix | Executive Summary reports have been enhanced to reduce the run time. |
Software Management
| Type | Summary |
|---|---|
| Fix | Software that requires a device restart during the update process will now identify those updates and continue after the next device reboot. |
Web Remote
| Type | Summary |
|---|---|
| Fix | Web Remote connections have been improved to resolve issues where connections were temporarily lost and only partially reconnected. Going forward, any dropped connections will now fully reconnect, and Web Remote connection notices will be accurately redirected to our agent. |
| Fix | Web Remote connection behavior has been updated for closed laptops that are not asleep and do not have an external monitor. Changes include an attempted reset to locate an attached monitor, and if one is not found, the message No display output is available for duplication is displayed instead of an incorrect message about guest GPU. |
| Fix | Users are no longer required to refresh their browser cache for the initial Web Remote connection post release. |
ComStore updates
IMPORTANT This table does not list updates for components that are installed via Software Management.
NOTE To access a full list of ComStore components, refer to List of ComStore components.
| Component Name | Platform | Status | Description |
|---|---|---|---|
| Agent Health Direct-Check | Windows | Updated | Added checks against registry's Agent Folder location value. |
| BlackpointCyber Snap Install | Windows | Updated | Added -wait parameter to installation command. |
| CPU Temperature Monitor v3 | Windows | Updated | Updated LibreHardwareMonitor to use version 0.9.4. |
| Create System Restore Point v2 | Windows | New | Replaces older iteration. New PowerShell iteration does not use WMIC to create restore points. |
| Datto EDR Maintenance | Windows | Updated | Vendor update. |
| Datto EDR Uninstaller |
macOS |
New | |
| Datto Endpoint Backup (Unified) Monitor | Windows | New | Replaces older Endpoint Backup Monitor. New iteration supports both DEBv1 and DEBv2 installations but not concurrently on the same device. |
| Datto Endpoint Backup Agent v2 | Windows | Updated | Logic improvements. |
| Disk Space Monitor | macOS Linux |
Updated | Deprecated Windows support. Please use existing Disk Usage monitor. Added filtering for /dev/loop disks on Linux. |
| Domain Controller Monitor v3 | Windows | New | Replaces older domain controller monitor components. New, more compatible DCDiag binary; no VBscript; better support for read-only domain controllers. |
| Download and apply Windows Update File (Current) | Windows | Updated | Added Windows 11 24H2. |
| Forensic Audit | Windows | Updated | Improved IT Glue sync logic. |
| Google Chrome Removal Tool | Windows | New | Added to help remediate devices left with unusable copies of Chrome after a bugged December 2024 Google update (since rectified). |
| Microsoft .NET Framework 4.8 | Windows | Updated | Added OS checks. |
| Monitor Connectivity via Site Variable | Windows | Updated | Bugfixes. |
| OneDrive Sync Status Monitor | Windows | Updated | Monitor now reminds users to sign in to OneDrive if no information is pulled from ODSyncUtil. |
| Splashtop Streamer Configuration Tool v2 | Windows | New | Rewritten in PowerShell with additional options. |
| Wake-on-LAN Discovered Devices v2 | Windows | Updated | Added port selection. |
| Wake-on-LAN Specific Device | Windows | Updated | |
| Webroot SecureAnywhere | Windows | Updated | Bugfixes. |
| WinDirStat | Windows | Updated | Component now downloads the latest version of WinDirStat. |
| WinGet v2 | Windows | New | Counterpart to Chocolatey v2 component which uses WinGet. |
| Write Data to/Clear UDF | Windows | Updated | Added device description as a writable field. |
