Datto RMM 12.6.0 release notes
Schedule*
| Platform | Date | From (UTC) | To (UTC) | Duration |
|---|---|---|---|---|
| Syrah (APAC) | Monday, December 4, 2023 | 10:00 | 13:00 | 3 hrs |
| Zinfandel (US West) | Wednesday, December 6, 2023 | 09:00 | 12:00 | 3 hrs |
| Concord (US East) | Thursday, December 7, 2023 | 09:00 | 12:00 | 3 hrs |
| Merlot (EU2) | Thursday, December 7, 2023 | 18:00 | 21:00 | 3 hrs |
| Vidal (US East) | Monday, December 11, 2023 | 09:00 | 12:00 | 3 hrs |
| Pinotage (EU1) | Monday, December 11, 2023 | 18:00 | 21:00 | 3 hrs |
NOTE *The schedule is subject to change. Please check the Status Page for regular updates.
IMPORTANT This is a full platform and Agent release; therefore, partners should expect brief disconnections of the Agent during the update window.
About the release
The 12.6.0 release is the twelfth of our twelve monthly releases planned for 2023. Please see below for the highlights, along with the full list of fixes and improvements. As always, we look forward to your feedback as we continue to improve the product every single month.
Web Remote: Autotask companion checklist and file attachment
The Autotask companion now includes the ability to view and use the Autotask ticket checklist directly from Web Remote. Refer to Manage Autotask tickets from Web Remote.
- Mark checklist items as done or not done.
- Click through embedded hyperlinks.
- Knowledge Base article links are signified with a book icon.
The Add Attachment option now supports attaching a file from the remote machine, enabling technicians to quickly record log files, configuration files, or other file types directly to the active ticket. Refer to Manage Autotask tickets from Web Remote.
Microsoft 365 user search
Datto RMM users can now search for Microsoft 365 users and email addresses in managed Microsoft 365 tenants. This allows technicians to search for users, force a password reset, or find their managed devices more quickly. Refer to Microsoft 365 Integration and Global search.
Integration to Compliance Manager GRC
Compliance Manager GRC is a Kaseya module which keeps track of all IT requirements, highlights issues that need attention, and makes it easy to generate the reports and evidence of compliance whenever it is needed. To reduce the manual effort required to prepare for compliance audits, Datto RMM (along with several other Kaseya modules) is working to automate the data collection process.
To use this integration, your instance of Datto RMM must be connected to KaseyaOne. Refer to KaseyaOne Integration.
In this release, Datto RMM provides automated evidence that devices are audited on a regular basis, with the following device fields provided to Compliance Manager GRC on a per-site basis:
- Hostname
- MAC address
- Last logged in user
- Datto RMM Agent version
- Last Datto RMM audit
Custom Device Filter criteria additions
Four new filter criteria improvements have been added to allow specific grouping of devices, including the following:
- Datto EDR Status
- Datto EDR Install Date
- Managed Antivirus Status
Additionally, the Device Type criterion can now be used to select Datto Networking device types (Datto Access Point, Datto Switch, Datto Managed Power).
Refer to Filter criteria definitions.
Updated "Show New UI by Default" setting for all users
Our metrics show that most users prefer the New UI for their default login experience by a ratio of almost 3:1. As all email links now redirect users to the New UI, we've decided to again encourage remaining users to give it a try.
The process will transpire as follows:
- On Wednesday, November 1, users who still had the legacy UI set as their default login experience were invited via a message to try the New UI.
- The message also informed that on November 29, the New UI will be automatically set as the default login experience for all users, with a link provided to learn more.
- It was made clear that the legacy UI will remain accessible until the New UI transition is complete in 2024.
- This message was scheduled to repeat weekly until the login preference is changed for all users.
Updates since the last release
| Type | Summary |
|---|---|
| Fix | The Activity Log page has been optimized to make the initial load time faster. |
Want to know what's coming next?
Interested in what we’re currently working on and the broader roadmap? Check out this post in the Kaseya Community for more information on our broader roadmap vision, what we’re currently working on, and priorities for upcoming releases!
List of improvements and fixes in this release
Activity Log
| Type | Summary |
|---|---|
| Fix | The proper DeviceID has been added to the force.end.maintenance.mode Activity Log entry. |
API
| Type | Summary |
|---|---|
| Fix | API calls accessing site data no longer return an error on sites that do not contain devices. |
| Fix | API requests, which continue to run as Administrator, have been adjusted to no longer require the user who supplied the API credentials to be assigned the administrator security level to pull Activity Log data. |
Audit
| Type | Summary |
|---|---|
| Fix | A device's hostname no longer shows domain information in the New UI. Some devices may still show domain information appended in the legacy UI. |
Autotask Integration
| Type | Summary |
|---|---|
| Fix | Running a mapping analysis in the New UI for the first time now keeps existing mapping from the legacy UI. |
Branding
| Type | Summary |
|---|---|
| Fix | Customized reboot reminders (Postpone/Reboot now buttons) now accept special language characters. Refer to Restart Now Button and Postpone Button in Branding. |
ConnectWise Manage Integration
| Type | Summary |
|---|---|
| Fix | ConnectWise Manage tickets created after an associated alert clears will now resolve upon creation. |
| Foundation | ConnectWise Manage URLs have been updated to support direct navigation to the New UI. Refer to ConnectWise PSA Integration. |
Datto Networking Integration
| Type | Summary |
|---|---|
| Feature | A new REST API endpoint has been added to query what Datto Networking network mappings are made to each site. This supports upcoming Datto Networking integrations. |
Integrated Customer Billing
| Type | Summary |
|---|---|
| Fix | Integrated Customer Billing data is now being sent for newly configured accounts after the KaseyaOne V2 update. |
Microsoft 365 Manager
| Type | Summary |
|---|---|
| Fix | The Tenants tab for client tenant syncing no longer disappears after a status search that does not produce any results. |
Networking Discovery
| Type | Summary |
|---|---|
| Fix | Devices without a MAC address will now be properly onboarded using Network Discovery. |
New UI
| Type | Summary |
|---|---|
| Fix | The Enable API Access toggle in the New UI is no longer hidden when the setting is disabled. |
| Fix | The device group name has been added to the Activity Log Delete action. |
| Fix | The New UI header is set with a wave image when default branding is used. Changes to either the color or the logo will remove the wave image. Refer to User Interface in Branding. |
| Fix | Rate limiting has been adjusted so the too many requests page only appears when actions or requests tied to a user cause too many requests to the platform. |
| Foundation | Icons have been updated to be sharper and more visually appealing. |
ComStore updates
IMPORTANT This table does not list updates for components that are installed via Software Management.
NOTE To access a full list of ComStore components, refer to List of ComStore components.
| Component Name | Platform | New/Updated | Description |
|---|---|---|---|
| Close Application | Windows | New | Closes an application. Can be used to kill a web browser to force users to install a despatched update. |
| Display Branded Toast Notification/Reboot | Windows | Updated | Updated to fix edge cases where a notification may not appear. |
| Monitor Dell Driver Updates (DCU 5.0) | Windows | Updated | Vendor update. |
| Configure Windows Targeted Release Version | Windows | Updated | Updated to accommodate Windows 11 23H2. |
| Windows Build Identification Tool | Windows | Updated | Updated to accommodate Windows 11 23H2. |
| Uninstall Microsoft Store Apps | Windows | Updated | Bugfixes. |
| Install Updates with SUPER | macOS | Updated | Bugfixes. |
| Monitor OneDrive Sync Status | Windows | Updated | Vendor update. |
