KaseyaOne Integration

About KaseyaOne

KaseyaOne is the customer portal and central hub for all Kaseya modules. Every Kaseya customer is provided with an account that offers the following benefits:

  • Unified login and centralized access to Kaseya modules. You can log in to KaseyaOne and then click the appropriate product or module tile. You can also navigate to your product-specific login page to sign in to KaseyaOne.
  • Seamless navigation to other modules. Logging in with KaseyaOne will place an app launcher icon (waffle icon) in the upper-right corner of any page in your account to access the My IT Complete menu. From there, you can seamlessly open all products you are subscribed to. The same icon will be displayed in the products that you connected with KaseyaOne.
  • Consolidated access to Support. You can submit and monitor support tickets for all Kaseya modules from a single location.
  • Unified view of subscriptions and billing. You can see your subscriptions, orders, and invoices, and you can access the billing portal.
  • Cooper Intelligence Engine. Cooper provides insights that will allow you to get even more out of your Kaseya modules.

NOTE  Using KaseyaOne unified login is optional, unless enforced by your administrator. If unifed login is not enforced, product-specific credentials will continue to work.
If your Datto RMM account is not linked to KaseyaOne, instead of the app launcher icon, a K icon is displayed in the upper-right corner of the New UI. You can click the icon and click the Enable Login with KaseyaOne button in the drop-down menu to open https://one.kaseya.com. You can also click Learn Moreto open the KaseyaOne Help system.