About users

Users in Datto RMM are individuals with a user account. On the Users page, you can create new user accounts, and view and manage existing ones.

NOTE  The New UI is automatically set as the default interface for users that are created in the New UI.

NOTE  Ensure you have at least View permission for Global > Dashboard to prevent an Access denied error message when you log in to your account. Refer to Permissions.

Creating a user

On the Users page, click Create User to configure a new user account.

NOTE  If you are using KaseyaOne Unified Login, you have the option to enable Automatic User Creation. Refer to Unified Login with KaseyaOne.

Viewing and managing users