Column Chooser field definitions

The Column Chooser allows you to you select which columns are visible in the UI. You may also drag and drop any of the columns to rearrange their order, sort on some of the columns as indicated by the Sortable? column, or export some columns to CSV format as indicated by the Exportable? column. Rearranging the order of columns, adding or removing columns, sorting, and filtering changes will persist across the Devices and Sites pages.

The Column Chooser behaves differently depending on whether you are in the New UI or the legacy UI. Refer to the following tables.

NOTE  The Column Chooser will not be displayed for tables if there are no rows in the table.

In the New UI, columns that are gray and not selectable are shown in the UI by default. Some columns may also allow you to filter on certain attributes. Click Reset to restore the default view.

Time stamps reflect the user time zone and preferred date format configured on the Setup > My Settings page. Hovering over any time stamp will show its date in the alternative format. Refer to User Time Zone and Date Format.

Field Sortable? Exportable? Note
Category Displays the monitor category that this alert falls under.
To narrow the list, click the Filter Menu icon and select one or more categories.

NOTE  Filtering is not available for this column in the Recent Alerts widget.
Created Displays when the alert was created.
Click the Filter Menu icon and select one of the following options: Last 24 Hours, Last 7 Days, Last 14 Days, Last 30 Days, Last 60 Days, Last 90 Days, Last 180 Days, or Custom where you can specify a custom start/end date and time by using the calendar.

NOTE  Filtering is not available for this column in the Recent Alerts widget.
Hostname Displays the hostname of the device that the alert was triggered from. Not available at the device level. Click the link to open the Device Summary page. Refer to Device Summary - New UI.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.

NOTE  Filtering is not available for this column in the Recent Alerts widget.
Message   Displays the alert message. Click the message to see the alert information. Refer to Single Alert View - New UI.
Monitor Type Displays the monitor type. Click the link to see the monitor details. Refer to Viewing monitor details.
To narrow the list, click the Filter Menu icon and select one or more monitor types. Refer to Monitor types.

NOTE  Filtering is not available for this column in the Recent Alerts widget.
Priority Displays the priority of the alert. The priority legend (from highest to lowest) is as follows:
  • Critical (red)
  • High (orange)
  • Moderate (yellow)
  • Low (blue)
  • Information (gray)

Click the Filter Menu and select one or more priorities.

NOTE  Filtering is not available for this column in the Recent Alerts widget.
Resolved Displays when the alert was resolved. Click the Filter Menu icon and select one of the following options: Last 24 Hours, Last 7 Days, Last 14 Days, Last 30 Days, Last 60 Days, Last 90 Days, Last 180 Days, or Custom where you can specify a custom start/end date and time by using the calendar.

NOTE  Filtering is not available for this column in the Recent Alerts widget.
Resolved By Displays the username of the user who resolved the alert. If the alert was resolved by the system, Auto is displayed.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.

NOTE  Filtering is not available for this column in the Recent Alerts widget.
Site Displays the name of the site that the device belongs to. Not available at the site level and only available at the device level when opening the Device Summary > Alerts card in full-screen mode. Click the link to open the Site Summary page. Refer to Site Summary - New UI.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.

NOTE  Filtering is not available for this column in the Recent Alerts widget.
Status Displays the status of the alert. Click the Filter Menu icon and click All, Resolved, or Open to filter by the status of the alerts.

NOTE  Filtering is not available for this column in the Recent Alerts widget.
Ticket Displays a ticket number if the monitor was configured to create a ticket when an alert is raised. Refer to Create a monitor in the legacy UI or Creating a monitor in the New UI.
If a PSA integration is enabled and you click the ticket number, the ticket will open in a new window in your PSA. If you are already logged in to your PSA or single sign-on is configured for you, you will be directed to the ticket. If you are not logged in to your PSA, you will be required to enter your login credentials first. Refer to Managing tickets.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.

NOTE  Filtering is not available for this column in the Recent Alerts widget.
Field Sortable? Exportable? Note
.NET Version The .NET version of the device.
Additional IPs    
Agent Version  
Approved Pending Patches Displays the number of approved pending patches.
Assigned Network Node Refer to Network Discovery - New UI.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
AV Product Refer to Antivirus products.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
AV Status Refer to Antivirus status.
Click the Filter Menu icon and click Not Running, Not Detected, Running And Not Up To Date, or Running And Up To Date to filter by the status of the devices.
BIOS Name  
BIOS Released  
BIOS Version  
Created  
Description Displays the description of the device.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
Device CPU

 

  
Display Adapters

 

  
Display Version  
Domain The domain the device belongs to.
EDR Install Date Only displayed if Datto EDR is enabled. Refer to Datto EDR in Endpoint Security policy.
Displays the date when Datto EDR was enabled for the device.

NOTE  If using a trial Datto EDR license, the number of days remaining in the free trial will be displayed.
EDR Status Only displayed if Datto EDR is enabled. Refer to Datto EDR in Endpoint Security policy.
Displays the device's Datto EDR status.
Click the Filter Menu icon and click any of the following options to filter the list:
  • Active: The device is targeted by a Threat Detection monitor, and the Agent is sending back data.
  • Active (Trial): Via a trial Datto EDR license, the device is targeted by a Threat Detection monitor, and the Agent is sending back data. Refer to Licenses - New UI for Datto EDR license information.
  • Inactive: The device is not targeted by a Threat Detection monitor.
  • Pending: The device is targeted by a Threat Detection monitor, but the Threat Detection status is pending until the Agent begins sending back data.
External IP The external IP address of the device.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
Groups   Displays the Device Groups and Site Device Groups this device belongs to. Refer to Creating a Device Group or Site Device Group. The listed groups will also display the tag color associated with this group. Refer to Tag color.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
Hostname Displays the name of the device. Click the hyperlink to open the Device Summary page. Refer to Device Summary - New UI.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
Installed Patches Displays the number of installed patches.
Internal IP The internal IP address of the device.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
Is Network Node Displays whether or not the device has been designated as a Network Node.
Click the Filter Menu icon and click Yes or No to filter the list. To see the full list, click All.
Last Audit The last time an audit was run on this device.
Last Reboot The last time this device was rebooted.
Last Seen The last time this device was online. For devices that are currently online, this column will show Currently online.
Last User The user that last logged in to the device.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
MAC Address(es)      
Managed Click the Filter Menu icon and click Yes or No to filter the list. To see the full list, click All.
Managed Antivirus Refer to Managed Antivirus.
Click the Filter Menu icon and click Enforced or Inactive to filter by the status of the devices.
Manufacturer The manufacturer of the device (for example, Dell Inc.).
Memory (Usable) The total physical installed memory minus "hardware reserved" memory.
Model  
Motherboard  
Name Refer to Hostname.
NIC Vendor To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
Not Approved Patches Displays the number of patches that are not approved.

Object ID

 To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
OS The operating system of the device.
Patch Status Click the Filter Menu icon and click No Policy, No Data, Reboot Required, Install Error, Approved Pending, or Fully Patched to filter by the status of the devices.
Physical CPU Cores  
Platform To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
Privacy Mode Click the Filter Menu icon and click On or Off to filter by the status of the devices. If a device's status changes, the status icon is automatically refreshed 60 seconds after the change. To see the full list of devices, click All.
Reboot Required Click the Filter Menu icon and click Yes or No to filter the list. To see the full list, click All.
RWD Status Only displayed if Ransomware Detection or Datto EDR is enabled. Refer to Licenses - New UI.
Displays the device's Ransomware Detection status.
Click the Filter Menu icon and click one of the following options to filter the list:
  • Active: The device is targeted by a Ransomware Detection monitor, and the Agent is sending back data.
  • Inactive: The device is not targeted by a Ransomware Detection monitor.
  • Pending: The device is targeted by a Ransomware Detection monitor, but the Ransomware Detection status is pending until the Agent begins sending back data.
Serial Number The serial number of the device.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
Site   Click the site name to open the Site Summary - New UI page. If you are viewing a Site Summary page, this column is not displayed by default, but it can be selected using the Column Chooser.
SNMP Description  
SNMP Location  
SNMP Name  
Software Status Click the Filter Menu icon and click one of the following statuses to filter the list:
  • Compliant: The device is approved for all of latest Managed software updates.
  • Unmanaged: The device is not targeted by any Software Management policy.
  • Non Compliant: The device is not approved for all of the latest Managed software updates. The Software card for the device provides full details and the option to approve software update(s), if applicable. Refer to Software in Device Summary - New UI.

To learn how to control whether software approval and installation are manual, are automatic, or do not require management, refer to Managed Applications in Software Management policy.

The Software Management summary list provides data on Managed software compliance at the global and site levels. Refer to Software Management summary list and Column Chooser - Software Management.
Status The column header (Status) is not displayed. Visual indicators help you identify whether a device is online (green circle) or offline (transparent circle). If a device's status changes, the status icon is automatically refreshed 60 seconds after the change.
Click the Filter Menu icon and click Online or Offline to filter by the status of the devices. To see the full list of devices, click All.
Type Click the Filter Menu icon and select the type of devices you wish to view in the list. Click All to see all devices or Network device (All) to see all networking devices only.
UID The unique identifier of the device.
Update Microsoft Products Click the Filter Menu icon and click Yes or No to filter the list. To see the full list, click All.

NOTE  Sorting and filtering are not available for this column when looking at a list of devices targeted by a device filter.
Warranty Expiration To narrow the list, click the Filter Menu icon and click Expired, in next 30 days, in next 60 days, or in next 90 days to filter by the warranty expiration of the devices. To see the full list of devices, click All.
Web Port This value is used to check the health of the Agent connection to the platform. In instances where the monitoring Agent (AEMAgent) is not able to connect to the platform, the Web Port field will be set to Not OK. Selecting the Web Port column from the Column Chooser will allow you to find devices that are able to connect to the platform but are unable to send monitor data. When the connection is restored, the Web Port status will be set to OK.
Click the Filter Menu icon and click OK or Not OK to filter by the status of the devices. To see the full list of devices, click All.
Windows Display Version Displays the "friendly name" used to identify the current build of Windows 10 and Windows Server 2016+ devices (for example, 1909 or 20H2). If the Datto RMM Agent fails to retrieve the data or if the device is older than Windows 10 or Windows Server 2016, the field will remain blank.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.

NOTE  Sorting and filtering are not available for this column when looking at a list of devices targeted by a device filter.
Windows Installation Type Displays the type of Windows installation (Client, Server, Server Core, Embedded, or Workstation).
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.

NOTE  Sorting and filtering are not available for this column when looking at a list of devices targeted by a device filter.
Windows Update Agent Version To narrow the list, click the Filter Menu icon, select a filter restriction from the drop-down menu, enter a value, and click Apply. To see the full list, click Reset.

NOTE  The does not contain filter restriction will also include devices with no value. For more information, refer to A note on the "does not contain" criterion.

NOTE  Sorting and filtering are not available for this column when looking at a list of devices targeted by a device filter.
Windows Update Disabled Click the Filter Menu icon and click Yes or No to filter the list. To see the full list, click All.

NOTE  Sorting and filtering are not available for this column when looking at a list of devices targeted by a device filter.
Windows Update Server To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.

NOTE  Sorting and filtering are not available for this column when looking at a list of devices targeted by a device filter.
Windows Update Service Start Type To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.

NOTE  Sorting and filtering are not available for this column when looking at a list of devices targeted by a device filter.
Windows Update Source Click the Filter Menu icon and click Microsoft or Wsus to filter by the Windows Update source of the devices.

NOTE  Sorting and filtering are not available for this column when looking at a list of devices targeted by a device filter.
Windows Update Status Server To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.

NOTE  Sorting and filtering are not available for this column when looking at a list of devices targeted by a device filter.
Windows Version Displays the Windows version number per the Microsoft standard versioning format based on the available data. The Windows version number may consist of two to four segments: major, minor, build, and revision version (for example, 10.0.19042.1466).
If the minimum requirement of major and minor version data is not returned via the audit, the field will remain blank.
It is possible to see major, minor, and build version segments without the revision version segment because revision version data is only available on Windows 10 and Windows Server 2016+ devices.
If the audit returns revision version data, the field will display all four segments.
WinHTTP Bypass List To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.

NOTE  Sorting and filtering are not available for this column when looking at a list of devices targeted by a device filter.
WinHTTP Proxy Server To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.

NOTE  Sorting and filtering are not available for this column when looking at a list of devices targeted by a device filter.
User-Defined Field (1-30) Refer to User-defined fields.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
Field Sortable? Exportable? Description
Created Displays when the policy was created.
Created by Displays the username of the user who created the policy.
Enabled   Displays whether the policy is currently enabled for the selected device, for the selected site, or globally.
To narrow the list, click the Filter Menu icon and click All, Yes, or No.

NOTE  Filtering this column is not an option on a site-level list.

To enable or disable the policy, turn the toggle within this column on or off, respectively. The change will be immediately saved and deployed. The Last deployed and Last edited values will change to the current date and time. The Last edited by value will change to the username of the user who turned the toggle on or off, if different from the user who most recently edited the policy.
In a device-level list, this action enables or disables the policy only for the selected device.
In a site-level list, this action enables or disables the policy only for the selected site.
In a global list, this action enables or disables the policy at the global level.
For more details about enabling and disabling policies at the various levels, or to learn how to perform these same actions when creating or editing a policy, refer to Enabling or disabling the policy, sites, or devices in Policies - New UI.

Last deployed Displays when the policy last ran.
Last edited Displays when the policy was last edited.
Last edited by Displays the username of the user who last edited the policy.
Name The name of the policy.
To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset. Click the policy name to edit the policy. Refer to Editing a policy.
Scope This field indicates whether the policy affects all sites or only one site in the Datto RMM account. Refer to Scope.
To narrow the list, click the Filter Menu icon and click All, Global, or Site to filter by the scope of the policy.
Site

 

 If the policy is not global, this field displays the name of the site to which the policy applies. Click the site name to open the Site Summary page. If viewing a site-level list of policies, this field includes only the selected site.
Targets

 

 A list of targets the policy will run against. Refer to Targets.
Type Displays the type of the policy. Refer to Type.
To narrow the list, click the Filter Menu icon and select the policy types you want to see.
Field Sortable? Exportable? Description
Software Displays the complete list of software applications at the global or site level.
Version

Displays the version number of the software.

IMPORTANT  In this list, it may take up to 24 hours to show up-to-date versions of software installed via Software Management.

NOTE  Audit data that exceeds 1024 characters will be truncated and the truncated value will be saved.
Total Device(s) Displays the number of devices that have a particular software and version installed. Click the number to open the Device Filter Results, which is a list of the devices. Refer to Devices - New UI.
Field Sortable? Exportable? Description
Software N/A Displays the complete list of Managed software applications included in a Software Management policy at the global or site level.
Type N/A Displays the operating system version that supports the software application.
Latest Version N/A Displays the latest available version of that type of software application.

NOTE  The Latest Version field for Bitdefender, Microsoft Teams, and Webroot SecureAnywhere is static and does not change. Datto RMM Software Management is only concerned with deployment for these applications; once installed, the applications will update themselves without Software Management's involvement.
Software Status N/A Displays either of the following software compliance statuses:
  • Compliant: The devices in the Total Device(s) column are approved for the latest update of the Managed software application.
  • Non Compliant: The devices in the Total Device(s) column are not approved for the latest update of the Managed software application. Manual approval may be required for the devices to be considered compliant.
Approval Required N/A Displays whether or not manual approval is required for that type and version of the software to be approved for the device(s).
To narrow the list, click the Filter Menu icon and select All (which shows both Yes and No), Yes, or No.
Total Device(s) N/A Displays the number of devices that meet the criteria shown in the row for that particular Managed software (that is, the devices are either compliant or non-compliant and do or do not require manual approval for a software update). Click the number to open the Device Filter Results, which is a list of the devices. Refer to Devices - New UI. From here, you can click the hostname of a device to navigate to the Software card on the Device Summary page and view additional details about software on the device. Refer to Software in Device Summary - New UI.

NOTE  The Software Status column for a device may differ in the Software Management table and the Device Filter Results table. In the Software Management table, this column reflects the device's compliance status for a particular software application. In the Device Filter Results table, this column reflects the device's overall software compliance status. For example, the device may be compliant for the software listed in the Software Management table but non-compliant for other software.
Field Sortable? Exportable? Note
Administrator   Toggle the button on to add the Administrator security level to the list of the user's available security levels, or toggle it off to remove the Administrator security level from the list.
The toggle is not displayed in the following scenarios:
  • The only security level assigned to the user is Administrator.
  • The user has more than one security level assigned but their default security level is set to Administrator.
  • The toggle is also hidden for your own user account.
    Click the Filter Menu icon and click Yes or No to filter the list. To see the full list, click All.
API Enabled   Click the Filter Menu icon and click Yes or No to filter the list. To see the full list, click All.
API Key To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.
API Key Created Displays the date and time when the API key was created.
API URL   Displays the API URL.
Component Level Displays the user's component level.
Click the Filter Menu icon and click any of the following options to filter the list: Basic (1), Low (2), Medium (3), High (4), or Super (5).
Date Created Displays the date when the user was created.
Deactivation Displays if the user account is configured to expire.
Click the Filter Menu icon and click Has expiration or No expiration to filter the list. To see the full list, click All.
Default Security Level   Displays the user's default security level.
Email Address Displays the user's email address.
First Name Displays the user's first name.
Last Logged In Displays when the user last logged in.
Last Name Displays the user's last name.
Last Password Change   Displays when the user last changed their password.
Security Levels   Displays a list of the user's available security levels. For longer lists, click the more link to expand the list. Click Show Less to collapse the list.
SSO Status   Displays if the user account is linked to an Autotask user profile using single sign-on (SSO) via the Autotask Integration.
Click the Filter Menu icon and click any of the following options to filter the list: Linked, Not linked, or Not set. Not set indicates that the integration or the SSO section within the integration has not been configured.
Support Access   Displays if support access is enabled for the user account. When enabled, the expiration date and time are displayed.
User Status   Click the Filter Menu icon and click Active or Inactive to filter the list. To see the full list, click All.
Username To narrow the list, click the Filter Menu icon, enter a term, and click Apply. To see the full list, click Reset.

In the legacy UI, at least one column must be selected. Click All or None to select or clear all options. Click Restore Defaults to restore the default view. Click Save to apply the changes or Cancel to discard them.

Field Sortable? Exportable? Note
Context Menu     Refer to Context menu.
Toggle favorite     Refer to Action bar icons.
Device icon     Indicates the device type and whether the device is online, offline, has privacy mode enabled, or if it has been nominated as a Network Node.
Device UID The unique identifier of the device.
Site Name Displays the site the device belongs to.
Device Hostname Click the hyperlink to open the Device Summary page. You can edit the device's name in the device itself, or on the Device Summary page for certain device types.
For Datto Networking devices, the Device Summary page opens in the New UI. Refer to Device Summary - New UI. For information about the integration, refer to Datto Networking Integration - New UI.
Device Description Click to update the description of the device. You can also update it on the Device Summary page.
Int IP Address The internal IP address of the device.
Addit. IP's    
Ext IP Addr The external IP address of the device.
Last User The user that last logged in to the device.
Group   The group this device belongs to. Refer to Groups.
Create Date  
Last Seen The last time this device was online. For devices that are currently online, this column will show Currently Online.
Last Audit Date The last time an audit was run on this device.
Session Name    
Favorite Displays whether or not the device has been marked as a favorite.
Privacy Mode  
Agent Version  
Display Version  
Web Port Ok This value is used to check the health of the Agent connection to the platform. In instances where the monitoring Agent (AEMAgent) is not able to connect to the platform, the Web Port Ok field will be set to false. Selecting the Web Port Ok column from the Column Chooser will allow you to find devices that are able to connect to the platform but are unable to send monitor data. When the connection is restored, the Web Port Ok status will be set to true.
Network Node Refer to Network discovery.
Status  
Device Model   The model of the device.
Operating System   The operating system of the device.
Service Pack    
Serial Number   The serial number of the device.
Motherboard    
Device CPU    
Physical CPU Cores    
.NET Version   The .NET version of the device.
Memory    
MAC Address(es)    
User-Defined Field (1-30) Refer to User-defined fields.
Patches Approved Pending  
Patches Not Approved  
Patches Installed  
Patch Status  
Device Type  
Domain The domain the device belongs to.
Disk Drive (total/free)    
Online Duration (hours)   The total duration online since installation of the Agent on the device (device is connected to the Datto RMM platform).
Cost    
Architecture   The architecture of the device's operating system (for example, 64-bit).
Display Adapters    
BIOS Name    
BIOS Release Date    
BIOS Version    
Last Reboot   The last time this device was rebooted.
Reboot Required    
Node Assignment  
SNMP Description    
SNMP Location    
NIC Vendor    
Manufacturer   The manufacturer of the device (for example, Dell Inc.).
Antivirus Product Refer to Antivirus products.
Antivirus Status Refer to Antivirus status.
Warrant Exp. Date  
Software Status  
Field Sortable? Exportable? Note
Alert type icon     Displays an icon that identifies the type of alert that was triggered. Hover over the icon to see the alert type.
Online / Offline status icon     Shows the online/offline status, privacy status, and Network Node status of the device.
Alert Triggered Shows how long ago the alert was raised.
Alert Message   Displays the alert message. Click on the alert message to open the Alert Information page. Refer to View and act on alert information.
Alert Resolved   Displays whether the alert has been resolved.
Alert Resolved Date Displays the date the alert was resolved.
Ticket Number The ticket number is displayed if the monitor was configured to create a ticket when an alert is raised.
If a PSA integration is enabled and you click on the hyperlinked ticket number, the ticket will open in a new window in your PSA. If you were already logged in to your PSA or single sign-on is configured for you, you will be directed to the ticket. If you are not logged in to your PSA, you will be required to enter your login credentials first.
If you are using the Autotask Integration: For more information, click the question mark icon in the upper-right corner of the Autotask page. You will automatically be directed to the appropriate topic in the Autotask Online Help.
If the Autotask Integration is not enabled, and you click on the hyperlinked ticket number, the Support tab will open. Refer to Managing tickets.
Alert Received Displays the date and time the alert was received.
Alert Policy   Displays the policy that triggered the alert.
Site Name   The name of the site associated with the device that triggered the alert. Click the site name to open the Site Summary page. Only available at the account and device level.
Device Hostname The hostname of the device that triggered the alert. Click on the hostname to open the Device Summary page.
Device Description   Displays the description of the device the alert was triggered from.
Ext IP Addr   The external IP address of the device.
Int IP Address   The internal IP address of the device.
Operating System   The operating system of the device.
Architecture   The architecture of the device's operating system (for example, 64-bit).
Device Model   The model of the device.
Serial Number   The serial number of the device.
Last User   The user that last logged in to the device.
Domain   The domain the device belongs to.
User-Defined Field (1-30)   Refer to User-defined fields.
Priority Displays the priority of the alert.
Resolved Indicates where the issue was resolved (Agent or Platform) and how long ago it was resolved.