Activity Log

About

The Activity Log page allows you to view and search a list of activities. It provides the following benefits:

  • Device and user activity, all in one place. The Activity Log page provides a single view of all activity within your Datto RMM account, while respecting permissions around access to different activity types.
  • Access device data at the device, site, or global level. You can view device activity across all your devices or for specified sites and devices all in one place.
  • Get the data you need with filters and search. Filtering capabilities allow you to view data globally or for specific devices, users, and sites. You can also use the search field to return a list of matching activities. Example activities include the following:
    • Logging into Datto RMM
    • Resetting a user's password or two-factor authentication (2FA)
    • Addition or removal of sites within a security level, including the names and IDs of affected sites and site groups
    • Deploying patches or monitoring policies
    • Disabling/enabling monitors via user action or alert rate limiting
    • Running jobs or components
    • Scheduling a device reboot
    • Downloading Agent log files
    • Initiating a remote takeover session
    • Initiating a Web Remote connection, including active session and file transfer details
    • Initiating a Web Remote chat, with details including technician name, end user name, session name, and any session failure information
  • Advanced search capabilities. Leverage powerful search capabilities based on Apache Lucene Query Parser syntax to carry out advanced querying of the Activity Log.

This page consists of two sections: the Activity Log search and the list of activities.