Automations in Datto RMM

Datto EDR events in Datto RMM dashboards

Perform basic health checks, like ensuring security threat alerts and active agents, to demonstrate full coverage of client environments. Datto EDR security threat alerts and data are integrated directly into an out-of-the-box Datto EDR & Security dashboard template, which includes additional tools for security monitoring.

Datto EDR security event collation into Datto RMM alerts

Centralize alerts into a primary alerting module and consolidate events. Datto EDR events are grouped into a single alert and join the main feed of Datto RMM alerts. This reduces noise and simplifies the management of Datto EDR events.

Datto AV agent installation and health status in Datto RMM

Perform basic health checks, like ensuring Datto AV is running on all endpoints in client environments. The Datto AV status becomes a field in Datto RMM for searching, filtering, and scripting. Its installation coverage and health status are integrated directly into an out-of-the-box Datto RMM dashboard combined with other security tools for security monitoring.

Datto EDR deployment through native Endpoint Security policy in Datto RMM

Protect endpoints faster and reduce deployment time for Datto EDR. By enabling an out-of-the-box policy in Datto RMM, Datto EDR takes seconds to deploy to a targeted set of endpoints. Deeplinks between the two modules keep you one click away from either portal.

Endpoint Backup installation and activation from Datto RMM

Reduce deployment time and protect endpoints with antivirus faster. Quickly scale by combining an out-of-the-box Datto RMM component with your Endpoint Backup license to deploy agents.

RocketCyber installation and activation from Datto RMM

Reduce deployment time for RocketCyber and protect endpoints faster. Quickly scale by combining an out-of-the-box Datto RMM component with your RocketCyber license to deploy agents.

Advanced Software Management in Datto RMM

Minimize time configuring the rules of patching software on endpoints during customer onboarding. Third-party patching controls are embedded directly into policy configuration, the central place for managing software. Decide at scale how software applications should be managed and patched on a targeted group of endpoints.

Ransomware Detection in Datto RMM

Minimize time configuring the rules of ransomware detection and response on endpoints. Ransomware detection controls are embedded directly into policy configuration, the central place for managing threat mitigation. Decide at scale how ransomware should be managed on a targeted group of endpoints.

Autotask companion in Web Remote

Log time and activity in Autotask tickets directly from Web Remote sessions. This two-way automation enables you to simultaneously leverage Web Remote as your go-to remote support tool and Autotask as your go-to ticketing tool. Automatically link your current Autotask ticket to a Web Remote session, or search for Autotask tickets to link to a current Web Remote session for ad-hoc investigations.

Creating Autotask tickets from the Datto RMM Agent or desktop shortcut

Improve the end user experience with a frictionless method to request support. No login is required, and as a bonus, your brand and logo is front and center on the client's desktop or system tray to increase brand recognition. End users can request support from the Agent or desktop shortcut with a simple form, which will generate a ticket directly in Autotask.

Accessing IT Glue documentation and passwords from Datto RMM

IT Glue puts mission-critical information at IT's fingertips, improving team efficiency and consistency. The IT Glue Integration in Datto RMM provides technicians and operations managers seamless access to IT Glue data for a variety of tasks, including troubleshooting an incident or working on a project, directly in the Datto RMM interface.

Using IT Glue passwords for Web Remote authentication

The IT Glue password feature in Web Remote makes logging into remote endpoints quicker, less error-prone, and more secure. The integration supports all passwords, including vaulted passwords, and a full audit trail is available.