Manage alerts

What is an alert?

An alert is the automatic response to a device operating outside of the parameters defined in a monitor. Alerts appear and can be managed on the Monitor tab at the account, site, and device levels, where you can review them and take the appropriate action. Automatic response options include running a component, sending an email to designated recipients, and creating a ticket.

NOTE  Alerts are retained for six months. Any monitors in alert condition for more than six months will be re-raised.

About the Monitor Alerts page

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