Widget Library

Dashboards display data widgets, which are graphical interface elements that visualize and summarize information about the data in Datto RMM. In some cases, clicking on or drilling into a graphical element opens a table grid containing the underlying data. Clicking the X returns you to the main display for the widget. You can also click on an individual record to open that record.

Pre-made dashboards contain certain sets of widgets by default. To learn about pre-made dashboards and the widgets they include, refer to Dashboards toolbar.

NOTE  Widgets are not clickable or editable in full-screen mode.

Widget types

NOTE  Any site filters applied will constrain the result sets for the widgets. Refer to Dashboards settings.

NOTE  If a widget attempts to use a device filter that has been deleted, you will be prompted to select a new device filter to use or to delete the widget.

The following widget types are currently available from the Widget Library:

Name Type Description Widget Settings
Alerts Over Time
Line graph Shows a line graph displaying a total count of alerts per day, sorted by alert category. Clicking on data points (for any given category or all alerts) will display a detailed alerts table. Refer to Alerts.

NOTE  Alerts are counted every 24 hours over night.

NOTE  In the Datto EDR & Security Dashboard from the Dashboard Library, this widget is named Security Alerts Over Time. To learn how to obtain this pre-made dashboard, refer to Dashboards toolbar.

Configure the number of days to display (minimum value: 7 days; maximum value: 180 days), the alert categories, the alert priorities, and whether to display the total number of alerts when hovering over the graph.

NOTE  The Endpoint Security category is available only in the Datto EDR & Security Dashboard. To learn how to obtain this pre-made dashboard, refer to Dashboards toolbar.

Ransomware Status
Doughnut Shows a breakdown of devices with various Ransomware Detection statuses. The color of the doughnut section provides an indication of the Ransomware Detection status for those devices:

Clicking on a section of the doughnut allows you to drill down into a list of devices with the same Ransomware Detection status. For more information about actions you can perform on these devices, refer to Action buttons.
Click Back to Dashboard to return to the dashboard.
For more information about Ransomware Detection, refer to Ransomware Detection in this Help system and Understanding Datto EDR's ransomware detection in the Datto EDR Help system.

NOTE  This widget is available only if standalone Datto RMM Ransomware Detection or the Datto EDR and Datto AV Integration is enabled. Refer to Ransomware Detection and Datto EDR and Datto AV Integration.

Select whether to display Active, Inactive, Pending, or All statuses and whether to show labels in the widget.
Datto EDR
Doughnut Shows a breakdown of devices with various Datto EDR statuses. The color of the doughnut section provides an indication of the Datto EDR status for those devices:
  • Active: The device is targeted by a Threat Detection monitor, and the Agent is sending back data.
  • Status color: green
  • Inactive: The device is not targeted by a Threat Detection monitor.
  • Status color: gray
  • Pending: The device is targeted by a Threat Detection monitor, but the Threat Detection status is pending until the Agent begins sending back data.
  • Status color: yellow

Clicking on a section of the doughnut allows you to drill down into a list of devices with the same Datto EDR status. For more information about actions you can perform on these devices, refer to Action buttons.
Click Back to Dashboard to return to the dashboard.
For more information about Datto EDR, refer to Datto EDR and Datto AV in Endpoint Security policy.

NOTE  This widget is available only if Datto EDR is enabled. Refer to Datto EDR and Datto AV Integration.

Select whether to display Active, Inactive, Pending, or All statuses and whether to show labels in the widget.
Managed Windows Defender Status
Doughnut Shows a breakdown of the Managed Windows Defender statuses of your devices. The color of the doughnut section provides an indication of the statuses:
  • Enforced
  • Status color: green
  • Inactive
    Status color: gray

Clicking on a section of the doughnut allows you to drill down into a list of devices with the same Managed Windows Defender status. For more information about actions you can perform on these devices, refer to Action buttons.
Click Back to Dashboard to return to the dashboard.
For more information about Managed Windows Defender Antivirus, refer to Managed Windows Defender Antivirus in Endpoint Security policy.

Select whether to display Enforced, Inactive, or All statuses and whether to show labels in the widget.
Security Threats
Table Shows a tabular view of the number of devices in each of your sites that do not have certain security features configured. For details, refer to Security Threats table widget.
Clicking on a number of devices (greater than 0) allows you to drill down into a list of the devices. For more information about actions you can perform on these devices, refer to Action buttons.
Click Back to Dashboard to return to the dashboard.

NOTE  This widget is available only if Datto EDR is enabled. Refer to Datto EDR and Datto AV Integration.

N/A
Device Filter

Statistics Shows the number of devices targeted by this device filter. If the number is at least one, clicking on the number in the widget allows you to drill down into a list of targeted devices. For more information about actions you can perform on these devices, refer to Action buttons.
If no results are returned within 30 seconds, the widget will display no results and an error message will show.
A threshold can be configured above which the value will change color from blue to red. You may also change which device filter this widget displays information about by entering the name of the device filter in the text box. The search results are narrowed as you type.
Offline Devices
Statistics Shows the number of offline devices. Clicking on the number in the widget allows you to drill down into a list of the offline devices. For more information about actions you can perform on these devices, refer to Action buttons.

NOTE  OnDemand devices are not included in the offline device count.


A threshold can be configured above which the value will change color from blue to red. You may also select the device types to display.
Offline Devices
Doughnut Shows the number of online and offline ESXi hosts, servers, and network devices. Clicking on a section of the doughnut allows you to drill down into a list of those devices. For more information about actions you can perform on these devices, refer to Action buttons.

NOTE  OnDemand devices are not included in the offline device count.

N/A
Offline Devices by Device Type
Doughnut Shows the number of offline devices by Device Type. Clicking on a section of the doughnut allows you to drill down into a list of offline devices of the same device type. For more information about actions you can perform on these devices, refer to Action buttons.

NOTE  OnDemand devices are not included in the offline device count.

Select the recency of offline devices to display, the device types and whether or not to display device type labels.
Offline Devices
Tree map Shows a tree map of offline ESXi hosts, servers, and network devices. Each rectangle represents a site's offline devices. The size of the rectangle represents the number of devices in a site that are offline, and the color represents how many devices have gone offline in the configured period as a proportion of all devices. Clicking on a site in the widget allows you to drill down into a list of the offline devices for that site. For more information about actions you can perform on these devices, refer to Action buttons.

NOTE  OnDemand devices are not included in the offline device count.

Select the recency of offline devices to display, enter a site limit, and select the device types.
Offline Devices
Tree Shows a tree of offline ESXi hosts, servers, and network devices. The color of the node provides an indication of how recently the device went offline:
  • Red: The device went offline within the past 30 minutes.
  • Orange: The device went offline within the past 12 hours.
  • Gray: The device has been offline for longer than 12 hours.

Hovering over the root node shows the count of child sites that have offline devices. Hovering over the site node shows the count of offline devices within the site. Clicking on the site or device nodes allows you to drill down into individual sites or individual devices. For more information about actions you can perform on these devices, refer to Action buttons. Clicking on the root note collapses the tree structure.

NOTE  OnDemand devices are not included in the offline device count.

Select the recency of offline devices to display, enter a device limit, and select the device types to display.
Recent Offline Devices
Graph force Shows a graph force representation of offline ESXi hosts, servers, and network devices. Recently offline devices are represented as larger dots. Click on any of the dots to open the device summary page. Refer to Device summary.

NOTE  OnDemand devices are not included in the offline device count.

N/A
Windows Patch Status
Doughnut Shows a breakdown of Windows device patch statuses. The color of the doughnut section provides an indication of the patch status for those devices:
  • Fully Patched
    Status color: green
  • Approved Pending
    Status color: light green
  • Install Error
    Status color: yellow
  • Reboot Required
    Status color: orange
  • No Data
    Status color: light red
  • No Policy
    Status color: red

Clicking on a section of the doughnut allows you to drill down into a list of devices with the same patch status.

N/A
Antivirus Status
Doughnut Shows a breakdown of antivirus status. Clicking on a section of the doughnut allows you to drill down into a list of devices with the same antivirus status. The color of the doughnut section provides an indication of the antivirus status for those devices:
  • Running And Up To Date
    Status color: green
  • Running And Not Up To Date
    Status color: yellow
  • Not Detected
    Status color: orange
  • Not Running
    Status color: red
N/A
Notes
Text Enter and save custom notes. N/A
Clock
Clock Displays the current time.
Select a time zone and whether or not to display the time zone label.
Alerts by Category (Open)
Doughnut Shows a breakdown of the number of open alerts. Clicking on a section of the doughnut allows you to drill down into a list of alerts of the same category. From this list, you can resolve one or more alerts. You can also export all or selected rows to CSV. Refer to Alerts.

NOTE  In the Datto EDR & Security Dashboard from the Dashboard Library, this widget is named Security Alerts by Category (Open). To learn how to obtain this pre-made dashboard, refer to Dashboards toolbar.

Configure the recency of alerts to display and the alert categories. Select one of the following options: Last 24 Hours, Last 7 Days, Last 14 Days, Last 30 Days (default), Last 60 Days, Last 90 Days, or Last 180 Days.

NOTE  The Endpoint Security category is available only in the Datto EDR & Security Dashboard. To learn how to obtain this pre-made dashboard, refer to Dashboards toolbar.

Alerts by Priority (Open)
Doughnut Shows a breakdown of the number of open alerts by priority. Clicking on a section of the doughnut allows you to drill down into a list of alerts with the same priority type. The color of the doughnut section provides an indication of the alert priority for those devices:
  • Critical
    Status color: red
  • High
    Status color: orange
  • Moderate
    Status color: yellow
  • Low
    Status color: light blue
  • Information
    Status color: gray

From this list, you can resolve one or more alerts. You can also export all or selected rows to CSV. Refer to Alerts.

Configure the recency of alerts to display and the alert priorities. Select one of the following options: Last 24 Hours, Last 7 Days, Last 14 Days, Last 30 Days (default), Last 60 Days, Last 90 Days, or Last 180 Days.
Recent Alerts
Table Shows a tabular view of recent alerts. The table header has a badge showing the number of alerts. By default, the table displays open alerts created within the last 30 days. From this list, you can resolve one or more alerts. You can also export all or selected rows to CSV. Refer to Alerts.
The following settings are available in the upper-right corner of the table:
  • The audio icon allows you to manage Audible Alerts. By default, all sounds are turned off. Select the check box next to each alert type to test the sound played for that alert. These sounds are not currently customizable. If no alert type is selected, the audio icon is displayed as off. If at least one alert type is selected, the audio icon is displayed as on.

    NOTE  The Audible Alerts section can be managed from the Widget Settings.

  • The table density is set to condensed theme by default. To change it to relaxed theme, click the density toggle icon. The selection will persist across all pages.
  • The Column Chooser allows you to select which columns should be visible in the list. Refer to Column Chooser field definitions for descriptions of all of the available fields. Column filtering is not available in this widget.
  • From the Widget Settings, configure the recency of alerts to display. Select one of the following options: Last 24 Hours, Last 7 Days, Last 14 Days, Last 30 Days (default), Last 60 Days, Last 90 Days, or Last 180 Days. You can also set the display priorities, the audible alerts options, and you can select which alert categories to show.
Datto SaaS Protection Clients
Table Shows a tabular view of Datto SaaS Protection client data. For details, refer to Datto SaaS Protection Clients table widget.

NOTE  This widget is available only if the Datto SaaS Protection Integration is enabled. Refer to Datto SaaS Protection Integration.


N/A
Software Management Status
Doughnut Shows a breakdown of software management status. The color of the doughnut section provides an indication of the software status for those devices:
  • Compliant
    Status color: green
  • Non Compliant
    Status color: red
  • Unmanaged
    Status color: gray

Clicking on a section of the doughnut allows you to drill down into a list of devices with the same software management status. Refer to Software status.

N/A
Text
Text Enter and save custom text, including the title of the widget. In full-screen mode, text editing will not be available, and the title will be hidden. N/A
IFrame
IFrame Enter a secure (https://) URL and press Enter to view the embedded content.

NOTE  Not all websites allow IFrame embedding.

A message will be displayed if the URL is not secure or contains special characters, prompting you to edit it.
Once the text box containing the URL loses focus, the inline frame is automatically updated and the text box disappears.

Add a URL, or replace or edit a URL after initial configuration.
Datto Continuity Devices Local Storage Consumption
Doughnut Shows the percentage of local storage used for each Datto Continuity device. The color of the doughnut section provides an indication of the storage percentage used for those devices:
  • Green : Less than 50% has been used.
  • Yellow : 50-80% has been used.
  • Red : More than 80% has been used.

Clicking on a section of the doughnut allows you to drill down into the widget to view the list of those devices with the following sortable columns: Hostname, Site, Local Storage Used, and Local Storage Available.

NOTE  Datto Backup for Microsoft Azure and Datto Endpoint Backup with Disaster Recovery devices are not shown.

N/A
Datto SaaS Protection Backup Success
Doughnut Shows the number of protected clients in the integrated Datto SaaS Protection account and an aggregated breakdown of their backup success rates. The color of the doughnut section provides an indication of the success rates:

Clicking on a section of the doughnut allows you to drill down into the widget to view the list of clients that meet the criteria. The table includes the following columns: Client Name (links to the client status page in Datto SaaS Protection), Product, Seats, and Backup Success Rate (24 hrs). All columns are sortable. This filtered table functions the same as the Datto SaaS Protection Clients widget.

  • Over 95%: The backups for these clients' services were more than 95% successful in the last 24 hours.
    Status color: green
  • 85% - 95%: The backups for these clients' services were 85-95% successful in the last 24 hours.
    Status color: yellow
  • 75% - 85%: The backups for these clients' services were 75-85% successful in the last 24 hours.
    Status color: orange
  • Less than 75%: The backups for these clients' services were less than 75% successful in the last 24 hours.
    Status color: red

NOTE  This widget is available only if the Datto SaaS Protection Integration is enabled. Refer to Datto SaaS Protection Integration.

N/A
Datto Continuity Backup Status
Doughnut Shows the status of the latest backups taken of all protected devices. The color of the doughnut section provides an indication of the backup status:
  • Success: The backup was successful.
    Status color: green
  • Warning: The backup completed with warnings or errors.
    Status color: yellow
  • Failure: The backup failed.
    Status color: red
  • Agent Paused: The Datto RMM Agent is paused on the protected device.
    Status color: light blue

Clicking on a section of the doughnut allows you to drill down into the widget to view the list of protected devices with the following columns: Hostname, Device (links to the Datto Continuity device protecting this device), Site, Last 10 Backups, Local Backup, Offsite Sync, and Screenshot Verification. All columns are sortable except for Last 10 Backups.

NOTE  Protected devices that use agentless backup are not shown. For details, refer to Status in the Protected Devices card.

NOTE  Datto Backup for Microsoft Azure and Endpoint Backup with Disaster Recovery devices are not shown.

N/A
Devices Under Maintenance
Statistics Shows the number of devices currently in maintenance due to a Maintenance policy or unscheduled maintenance. Refer to Maintenance policy and Create a Maintenance Mode Window. Clicking on the number in the widget allows you to drill down into a list of devices in maintenance. For more information about actions you can perform on these devices, refer to Action buttons.

N/A

Network Discovery

Topology map Shows the network topology map for this site. For more information about the map and the actions that you can perform, refer to Network Discovery topology map.

NOTE  Clicking to enter full-screen mode from the widget will direct you to the Network Discovery page.

To view data within this widget, the following prerequisites must be met:

  1. If this dashboard was not added at the site level or more than one site is selected within the dashboards settings, select Click to change settings.

    Select a single site from within the Visible Sites section in the dashboards settings. Refer to Site filtering.
  2. If a Network Discovery has not yet been initiated, select Click to configure.

    Refer to Initiate Network Discovery.
N/A

Adding a widget

Open the Widget Library by clicking the Add Widget button. Observe that the Widget Library opens.

You may search for widgets by using the search bar at the top of the Widget Library.

Click Add to add a widget from the Widget Library to your dashboard. Once added to your dashboard, you can click and drag widgets to resize and rearrange them.

NOTE  If a widget has already been added to your dashboard, a check mark appears next to the widget. However, you can add the same widget type multiple times.

NOTE  A maximum number of 50 widgets can be added to a dashboard.

Widget settings

Some widgets contain configurable settings, as detailed in the Widget Settings column.

In the upper-right corner of an applicable widget, click the More icon and select Settings.

Field Description
Delete Click Delete to remove this widget from the current dashboard.
Rename Click Rename to make the name field for this widget editable. Enter the new name for the widget and press Enter on your keyboard. You can also rename a widget by clicking on the text at the top of the widget and entering a new name. The changes will be saved automatically.
Refresh This option is available only for Device Filter widgets. Refer to Device Filter.
The Device Filter widget data is automatically refreshed every five minutes. To initiate a manual refresh, click Refresh to immediately retrieve the most up-to-date data.
Settings Click Settings to access settings that are specific to this widget type, if applicable. When you have finished configuring the widget, click Save to save your changes.

NOTE  Not all widgets have configurable settings. Refer to Widget types.

Help Click Help to open this Help system page in a new browser tab.