Datto RMM 11.1.0 release notes

Schedule*

Platform Date From (UTC) To (UTC) Duration
Syrah (APAC) Tuesday, September 6, 2022 10:00 13:00 3 hrs
Zinfandel (US West) Wednesday, September 7, 2022 08:00 11:00 3 hrs
Concord (US East) Thursday, September 8, 2022 08:00 11:00 3 hrs
Merlot (EU2) Thursday, September 8, 2022 17:00 20:00 3 hrs
Vidal (US East) Monday, September 12, 2022 08:00 11:00 3 hrs
Pinotage (EU1) Monday, September 12, 2022 17:00 20:00 3 hrs

NOTE  *The schedule is subject to change. Please check the Status Page for regular updates.

IMPORTANT  This is a full platform and Agent release; therefore, partners should expect brief disconnections of the Agent during the update window.

About the release

The 11.1.0 release is the ninth of our twelve monthly releases planned for 2022. Please see below for the highlights, along with the full list of fixes and improvements. As always, we look forward to your feedback as we continue to improve the product every single month.

Alert views at the global, site, and device levels

We have made a number of improvements to the ability to view alerts across the interface. These improvements include the following:

  • A new Alerts page under the Global section of the left-hand navigation. Refer to Alerts - New UI.
  • A new Alerts page at the site level, available from the left-hand navigation when viewing a site. Refer to Alerts - New UI.
  • Improvements to the Alerts table on the Device Summary page and the Single Alert View page. Refer to Alerts and Single Alert View - New UI.
  • Ability to filter for and view resolved alerts. Refer to List of alerts.

Device group security level support

It is now possible to limit access to only those devices that are part of a device group in the New UI. Administrators can now create a security level that grants remote takeover access to only a handful of devices to a user or a third-party software provider. When only the Device Groups option is enabled in the Device visibility section of a security level, an assigned user will be able to access the devices from the selected device groups from the New UI. The user will only see a device list and have the ability to use remote actions. Users of this security level will not be able to access jobs, the ComStore, components, filters, policies, and reports. Refer to Device Groups security level.

KaseyaOne Integration

  • Application launcher. With the acquisition being completed at the end of June 2022, we went to work to make accessing all of the Kaseya and Datto products easier. The app launcher is a button in the upper-right corner of every product that can be used to quickly navigate from product to product. To get the app launcher set up, you will need to link your KaseyaOne account (Kaseya’s Partner Portal) with your Datto Partner Portal account. After the unified login is set up, you will be able to configure the applications included in the app launcher from KaseyaOne. Refer to KaseyaOne Integration.
  • Cooper Insights. One part of the acquisition is integrating Datto RMM with Cooper Insights. Accessed through KaseyaOne, Cooper Insights will let you know how to make your Datto RMM configuration more secure and ensure you are taking advantage of the latest features. From KaseyaOne, you will be able to navigate to relevant Datto RMM Online Help articles to then take action in Datto RMM. Refer to Cooper Intelligence Engine.

Other New UI updates

Additions to the ComStore

We release new ComStore components and update existing ones every month. A notable addition this month is the following component:

  • Uptime Monitor (Windows). Post your devices’ uptime counters in a UDF and optionally alert if devices have been online for too long a stretch. You can even configure a response component to reboot the device automatically.

NOTE  To access a full list of ComStore components, refer to List of ComStore components.

Updates since the last release

Type Case ID Summary
Bug RMM-15014 We resolved an issue that caused the Datto RMM Agent to fail during startup in some instances.

Want to know what's coming next?

Interested in what we’re currently working on and the broader roadmap? Check out this post in the Datto Community for more information on our broader roadmap vision, what we’re currently working on, and priorities for upcoming releases!

List of improvements and fixes in this release

New UI

Type Case ID Summary
Feature RMM-14960 The Dark Theme switch has been moved from the page header to My Settings. Refer to Theme.
Feature RMM-14374 The Activity Log page now shows the applied column filters. Refer to List of activities.
Feature RMM-14375 The Device Filters list now shows the applied column filters. Refer to List of device filters.
Feature RMM-14373 The Device Groups list now shows the applied column filters. Refer to List of device groups.
Feature RMM-15002 The Reports list now shows the applied column filters. Refer to Active and completed reports.
Feature RMM-14372 The Site Groups list now shows the applied column filters. Refer to List of Site Groups.
Feature RMM-14897 You can now use the Request Support button on the Help > Support page. Refer to Help.

Datto Networking Integration

Type Case ID Summary
Fix RMM-13806 We resolved a previously occurring issue where the Internal IP on Datto Access Points would not correctly provide the IP address of the device on the local partner network.

KaseyaOne App Launcher

Type Case ID Summary
Feature RMM-14931 The KaseyaOne App Launcher is now accessible when logged in via IT Complete in the New UI. Refer to KaseyaOne Integration.

KaseyaOne Cooper Insights

Type Case ID Summary
Feature RMM-14874 KaseyaOne Cooper Insights will now inform you when active policies exist that have no targeted devices. Refer to Cooper Intelligence Engine.
Feature RMM-14875 KaseyaOne Cooper Insights will now inform you when over 50% of devices are not targeted by Patch Management policies. Refer to Cooper Intelligence Engine.
Feature RMM-14873 KaseyaOne Cooper Insights will now inform you when users exist that do not have the New UI set as default. Refer to Cooper Intelligence Engine.
Feature RMM-14872 KaseyaOne Cooper Insights will now inform you when you have dormant user accounts not logged in for 30 days. Refer to Cooper Intelligence Engine.

Agent

Type Case ID Summary
Feature RMM-14707 The Datto RMM Agent will preemptively determine its device type to expedite Web Remote access to newly installed Agents without having to wait for the Audit process to complete.
Fix RMM-14431 The Download Agent Logs feature now correctly downloads logs that have been split due to their size.
Foundation RMM-14975 We added network troubleshooting data to the Datto RMM Agent logs to help diagnose errors with Agent connections and updates.
Foundation RMM-15003 The Datto RMM Agent no longer checks for the Splashtop helper on unsupported operating systems to dramatically reduce logged errors.

Agent communication

Type Case ID Summary
Foundation RMM-14698 We optimized the way Datto RMM Agents retrieve individual monitor definitions by introducing a hash mechanism to indicate whether an Agent should or shouldn't download new monitor definitions.

Filters

Type Case ID Summary
Fix RMM-13933 In the New UI, CSV exports from filter results lists will now export the selected rows rather than all rows available.
Fix RMM-13529 Non-Administrator users can now share filters with Administrator users. Refer to Security Levels.

Global search

Type Case ID Summary
Feature RMM-14688 You can now focus on the global search bar using the F keyboard shortcut. Refer to Global search.

Monitoring

Type Case ID Summary
Feature RMM-14695 An Alerts page is now available at the device level. Refer to Alerts - New UI.
Feature RMM-14691 An Alerts page is now available at the global level. Refer to Alerts - New UI.
Feature RMM-14693 An Alerts page is now available at the site level. Refer to Alerts - New UI.

Network topology

Type Case ID Summary
Fix RMM-14818 An issue that sometimes prevented the deletion of multiple network devices in a single action has been resolved.
Fix RMM-12523 New line characters in SNMP descriptions will no longer prevent discovered devices from appearing in the discovered devices list.
Foundation RMM-14481 We replaced the storage layer of the Network Discovery feature set with a new storage mechanism to address responsiveness and error reports from partners.

Policy management

Type Case ID Summary
Feature RMM-14748 A Policies page is now available at the global level. Refer to List of policies.
Feature RMM-14969 The Type column filter in the Policies list now behaves consistently with similar controls in other areas.
Feature RMM-14870 Various UI improvements have been made to the Policies list including freezing the table header to always be in view and returning to the site level view after editing a policy from the site level. Refer to Creating a policy.

Ransomware Detection

Type Case ID Summary
Fix RMM-13956 The Ransomware Detection Licenses in use count no longer includes devices that have had their Ransomware monitor disabled. Refer to Licenses - New UI.

ComStore updates

IMPORTANT  This table does not list updates for components that are installed via Software Management.

NOTE  To access a full list of ComStore components, refer to List of ComStore components.

Component Name Platform New/Updated Description
Download and apply Windows Update File Windows Updated CAB installations now cause today's DISM output to be written to StdErr as a way of providing verbose installation logging.
Autoruns Windows Updated Update to Autoruns 14.09.
BGInfo Windows Updated Update to BGInfo 4.31.
Process Explorer Windows Updated Update to Process Explorer 16.43.
Process Monitor Windows Updated Update to Process Monitor 3.91.
TreeSize Free 4.53 Windows Updated Update to 4.53.
Acronis Cyber Protect - Deployment Linux Updated Vendor update.
Agent Health Direct-Check Windows Updated Added checks for .NET Framework architecture misconfiguration.
Uptime Monitor Windows New  
Boot Time Monitor Windows Updated Improvements to output.
Huntress Agent Deployment Windows Updated Vendor update.
Monitor Cipher State Windows Updated Refer to the CyberDrain Components tab of the spreadsheet in the following topic: List of ComStore components.
Remove User from Local Administrators Group Windows Updated
Active Directory: Set Sitelink to 15 Minutes Windows Updated
Add User to Local Administrators Group Windows Updated